
OnCalla - Contact Center Services
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Overview
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2017
Year Founded
ABOUT ONCALLA - CONTACT CENTER SERVICES
Unlocking Exceptional Customer Experiences
With OnCalla - Contact Center Services, a 24/7 call center and phone answering solution, you can enjoy the advantages of having a dedicated agent at a fraction of the expense. Whether you require call screening and transfers, message taking, lead collection, appointment scheduling, or assistance with order processing, our virtual receptionists are committed to providing exceptional service with every call. Our customer service and call management solutions are designed to help grow your busy business. You'll have a team of friendly, skilled customer service agents ready to answer your business phone lines. With OnCalla's call-handling services, you can trust that your customers are well cared for. Reach out to us today at (844) 307-2500 to learn how OnCalla Call Centers can assist your business with our overflow answering services. OnCalla Call Centers is a live answering service fully staffed by native English speakers. Our highly trained, friendly operators utilize cutting-edge technology at each of our locations to help streamline your business operations. Our call agents are located throughout Guyana, South America, which was once a British colony. OnCalla is an American call center service provider offering after-hours answering services. Utilize our 24/7 inbound customer service for your all-American clientele, along with after-hours call center services and business telephone answering solutions in the USA.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2017
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
OnCalla Call Centers offers live answering services staffed entirely by native English speakers, operating from nearshore locations in Guyana, South America. Their highly trained and friendly agents use advanced technology to streamline business operations across various industries, including healthcare, real estate, finance, and more. Tailoring procedures to each client's unique needs, OnCalla saves businesses time and money while enhancing customer service quality. They provide 24/7 support with bilingual capabilities in English and Spanish, ensuring prompt, reliable, and friendly responses. Beyond answering calls, they handle appointment scheduling, order processing, and call management, positioning themselves as a full-service call center. Committed to excellence and client success, OnCalla acts as a seamless extension of its partners, boosting customer satisfaction and business growth.
Projects & Clients
Project Size & Rate
Minimum Project Size
$25,000+
Average Hourly Rate
< $25/hr
