NQX, previously known as Nordia, is the largest provider of contact centre outsourcing in Canada, boasting a global workforce of over 10,000 customer experience specialists, both onshore and offshore. Our team handles more than 20 million customer interactions each year and has amassed over 25 years of experience in contact centre outsourcing, customer experience consulting, and digital solutions. We possess comprehensive technical expertise in digital product development and integration. Our goal is to help your business surpass its digital customer experience objectives, foster positive interactions, and strengthen brand loyalty. As experts in customer experience operations and recognized as one of Canada’s Most Admired Corporate Cultures, we are the strategic partner you need to enhance your CX operations and provide a seamless, brand-consistent experience for both your customers and internal teams.