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M&N Networking

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Overview

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2020

Year Founded

ABOUT M&N NETWORKING

“Multilingual support, affordable outsourcing”

M&N Networking is a call center located in Haiti that assists small and medium-sized enterprises in providing professional customer service without the hefty expenses associated with in-house teams. We offer dependable, cost-effective, and scalable solutions for customer support, sales, and back-office tasks. Our trained agents manage phone, chat, and email communications with professionalism and empathy, ensuring that each interaction enhances your brand. We provide 24/7 multilingual support in English, French, and Creole, along with flexible packages that enable you to start small and expand as your business grows. At M&N Networking, prioritizing your customers is our mission — we allow you to concentrate on your growth while we take care of the calls.

Languages Spoken
English
HIGHLIGHTS

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2020

Year Founded

Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing

About the Team

OUR STORY
Our company is dedicated to delivering superior customer service while ensuring cost-effectiveness. We prioritize training each agent thoroughly to uphold high performance and adherence to your company's service standards. Security is integral, beginning with careful hiring processes and ongoing staff training on confidentiality. By leveraging competitive living cost markets, we provide exceptional services such as inbound/outbound calls, marketing, data entry, chat, technical, and customer support at reduced prices. Our approach involves understanding your business deeply, aligning with your policies, and using customized training to ensure agents represent your brand authentically. Guided by values of respect, empathy, innovation, teamwork, communication, and honesty, we strive to build trust and foster a supportive environment where both clients and employees thrive.

Projects & Clients

Project Size & Rate

Average Hourly Rate

< $25/hr