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Lemon Contact Centre

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Overview

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2003

Year Founded

ABOUT LEMON CONTACT CENTRE

Real People, Real Conversations

Lemon Contact Centre, founded in 2003, is a prominent outsourced contact center based in the UK that specializes in providing 24/7 call answering, email management, web messaging, and SMS services. Renowned for their personalized and empathetic service, Lemon offers both shared and dedicated agent solutions to help businesses effectively handle varying customer demands, ensuring they maintain optimal staffing levels. With a strong focus on quality and security, Lemon has achieved ISO certifications ISO27001 and ISO9001, complies with PCI-DSS standards, and is recognized as a Real Living Wage Employer.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2003

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing

About the Team

OUR STORY
Founded in 2003, Lemon Contact Centre began as a small, founder-led venture in the North East of England, grounded in hard work and integrity. Growing from humble origins above a garage with just a pen, paper, and phone, the company has evolved into a multi-million turnover UK-based outsourced contact centre and business process outsourcing partner. Serving clients across the UK and Europe, Lemon offers 24/7, ISO9001 and ISO27001 certified, and PCI-DSS compliant support. Combining experienced personnel, secure systems, and rigorous governance, Lemon ensures consistent, accountable, and professional service. Committed to quality, trust, and empathy, the company invests heavily in recruitment and training to represent client brands effectively, delivering scalable and resilient outsourced solutions tailored for SME and enterprise organisations.

Projects & Clients

Project Size & Rate
Minimum Project Size

$1,000+

Average Hourly Rate

< $25/hr

Locations

Headquarters

Unit 1, Lockheed Court Preston Farm Business Park

Stockton-on-Tees, Durham, United Kingdom TS18 3SH
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