Kexxel BPO
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Overview
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2012
Year Founded
ABOUT KEXXEL BPO
Do what you do best, and outsource the rest
Select Kexxel-BPO to enhance your organization's efficiency, resources, and standing. With over 20 years of experience as a global frontrunner in Corporate Training, Kexxel delivers exceptional telephony standards to the BPO sector. Our regular updates, 24-hour monitoring tools, and clear communication ensure you stay in command while we manage the tasks. Kexxel-BPO is dedicated to recruiting and training top talent, ensuring our teams possess the expertise and experience to efficiently manage your business processes. For more details, visit https://kexxel-bpo.com/
LANGUAGES SPOKEN
English
HIGHLIGHTS
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2012
Year Founded
Services
Focus
Industries
Clients
Services Provided
40% Customer Support Outsourcing
20% Customer Success Program Design
15% Help Center & Knowledge Base Development
15% Live Chat & Chatbot Implementation
10% Escalation Management Process Design
40% Outbound Lead Generation
35% Sales Development Representative (SDR) Services
25% Appointment Setting Services
About the Team
OUR STORY
Founded in 2012 by Malaysian entrepreneur Yeoh Boon Pin, Kexxel Group emerged with a vision to revolutionize the BPO industry through a fresh, modern approach. Drawing on over 30 years of combined expertise from diverse backgrounds, Kexxel focuses on harnessing individual strengths and innovative processes to foster growth and integration. By cultivating connected cultures across its call centers and telemarketing hubs, the company challenges traditional outsourcing perceptions, striving to elevate industry standards. Committed to excellence, Kexxel blends top-tier trained personnel with best practices to deliver superior BPO services across domains such as customer support, social media, and technical assistance. Their mission centers on enhancing operational efficiency, reducing costs, and driving customer satisfaction through innovation, teamwork, and continuous improvement, aiming to
Projects & Clients
Project Size & Rate
Minimum Project Size
$5,000+
Average Hourly Rate
< $25/hr
