Kantipur Management Private Limited
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2014
Year Founded
ABOUT KANTIPUR MANAGEMENT PRIVATE LIMITED
Customer Experiemce Management
We have been operating in the BPO sector for eight years, catering to clients from various industries such as ISPs, telecommunications, government agencies, banking, automotive, and fintech, utilizing diverse engagement models. Our operations team consists of industry veterans who have experience in large contact centers and both voice and non-voice processes. We possess extensive expertise in managing contact center operations, employing different methodologies and practices, including Six Sigma and COPC Standards. We comply with ISO standards and have undergone audits for Internet and Data Security Compliance, prioritizing customer data privacy and adhering strictly to relevant standards.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2014
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Kantipur Management Private Limited (KMPL), a Nepal-based BPO and outsourcing service provider, has been a trusted ally for global clients for over a decade. Operating from a 12,000+ sq. ft. secure facility, KMPL handles more than 20 million customer interactions annually with a workforce exceeding 1,050 employees. Certified with ISO 9001:2015 and ISO 27001:2022, KMPL offers a broad spectrum of services including call center management, back office support, finance, digital marketing, technical support, and staffing solutions. Founded in 2014, the company has grown steadily, expanding its global presence to over 100 clients and consistently upholding values of honesty, transparency, and customer-centricity, driving efficiency and satisfaction for businesses worldwide.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
