Intercept of Florida
For Intercept of Florida
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Overview
50 - 249
Employees
1990
Year Founded
ABOUT INTERCEPT OF FLORIDA
Never Miss a Call
INTERCEPT is a round-the-clock answering service based in South Florida, specializing in services for medical practices and law firms. We aim to be your trusted partner in telephone answering by gaining a deep understanding of your business and providing expert support tailored to your industry. Our live agents undergo thorough training, and we ensure quality control through consistent monitoring. We also employ multilingual phone service representatives. Businesses require a dependable partner for urgent calls, and that’s where Intercept of Florida steps in. With plans starting at just $29 per month, we offer reliable 24/7 virtual receptionist services that include personalized support, call scripts, appointment scheduling, call screening, message taking, and after-hours response. Whether you operate a busy medical office or an expanding law firm, our HIPAA-compliant team is committed to handling calls with professionalism and care. Allow us to be the welcoming voice of your business, making sure every caller feels valued and appreciated.
Languages Spoken
English
HIGHLIGHTS
50 - 249
Employees
1990
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Intercept of Florida is led by CEO George Otte, a seasoned Miami entrepreneur with over 15 years of diverse business experience spanning computer technical support, call centers, fulfillment, and real estate investment. The company's Pittsburgh branch benefits from the expertise of Director of Operations Casey Meredith, who has dedicated over 17 years to the call center industry. Starting as an agent in 2007, Casey’s curiosity and hands-on approach have driven her involvement in IT and propelled innovative service enhancements tailored to client needs. Complementing the leadership team is Business Development Representative Jessica Volker, whose 15 years in operations, quality assurance, training, and business development focus on educating clients and fostering enduring relationships rooted in quality service and commitment.
Locations
Headquarters
1591 Hayley Lane
Fort Myers, Florida, United States 33907