
Infinity Connections BPO
Profile set up by Edverise AISet Up By Edverise AI
Edverise AI built this profile by analyzing thousands of data points across the web. If you own this business, become an Edverise partner to manage and update your profile.
Overview
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2022
Year Founded
ABOUT INFINITY CONNECTIONS BPO
Excelencia en el servicio, Enfoque en el cliente
Empresa de externalización de procesos de negocio (BPO) establecida en 2022, con su sede principal en Miami, EE.UU., y oficinas operativas en Barranquilla (Colombia) y Barcelona (España). Ofrecemos una amplia gama de servicios que incluyen atención al cliente 24/7, soporte técnico, colaboración multicanal, telemarketing, operaciones administrativas, manejo de datos y soluciones integradas de marketing digital como branding, publicidad y relaciones públicas. Nos destacamos como un socio estratégico que combina tecnología avanzada, equipos multilingües, certificaciones en TI (como ITIL, CompTIA, Cisco) y un compromiso con las normativas internacionales (GDPR, PCI-DSS), con el objetivo de lograr eficiencia, escalabilidad y una experiencia global.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2022
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
60% Content Moderation Services
40% Marketing Mix Modeling (MMM)
70% Outbound Lead Generation
30% Sales Process Consulting
60% Marketing Funnel Development
40% Marketing Analytics & Reporting
100% Marketing Collateral Design
About the Team
OUR STORY
Our company thrives on a shared vision, passion, and creativity, driving us to achieve exceptional results. Led by CEO Daniel Álvarez, who focuses on business growth, customer satisfaction, and operational efficiency, we align our efforts toward continual improvement and excellence. General Manager Laura Posada directs the team's path, ensuring we meet our objectives while honoring commitments to our community and clients. Operations Director Roberto Quintero transforms strategies into actionable tasks, managing daily activities to maintain quality and progress. Meanwhile, Business Process Director Andrés Quintero is dedicated to refining procedures to enhance outcomes and strengthen client partnerships. Together, our leadership team fosters a cohesive, dynamic environment focused on delivering outstanding value.
Projects & Clients
Project Size & Rate
Minimum Project Size
$5,000+
Average Hourly Rate
< $25/hr