
Hi-Deas Expedient Solutions Limited
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Overview
$25,000+
Min Project Size
$25 - $49/hr
Avg Hourly Rate
10 - 49
Employees
2013
Year Founded
ABOUT HI-DEAS EXPEDIENT SOLUTIONS LIMITED
Strategic Intelligence in BPO
About Us
Hi-Deas Expedient Solutions Limited is a Business Process Outsourcing (BPO) and strategic solutions firm that assists organizations in addressing alignment and execution issues. Hi-Deas enhances operational processes by transforming them into intelligent, tech-enabled systems through a combination of skilled personnel, customized platforms, and robust infrastructure technology. This enables businesses to scale effectively, improve customer engagement, and achieve measurable results—facilitating growth both locally and internationally.
Corporate Strategy
Our corporate strategy is founded on two key pillars of value:
1. **Talent Outsourcing (BPO Operations)**
We increase organizational capacity with skilled professionals and managed teams in areas such as:
- Telesales Operations
- Customer Service & Technical Support
- Market Research & Analytics
- HR Operations Outsourcing
- Execution Support & Workforce Performance Management
- Outsourced Data Protection Officers (DPOs)
2. **Smart Solutions for Operational Management**
We create and implement industry-specific products and platforms designed to ensure operational success:
- Billing Platforms for ISPs and HealthTech
- Call Center as a Service (CCaaS)
- AI Recruitment Process Outsourcing (RPO)
LANGUAGES SPOKEN
English
HIGHLIGHTS
$25,000+
Min Project Size
$25 - $49/hr
Avg Hourly Rate
10 - 49
Employees
2013
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Established in 2017, Hi-Deas Expedient Solutions Limited is a dynamic ICT company committed to empowering businesses of all sizes to embrace digital transformation. We dismantle communication barriers and streamline operations by integrating cutting-edge technologies such as VoIP telephony, cloud computing, document management, IoT, and AI. Understanding that fear often hinders organizations from adopting new methods, we guide them to harness technology's full potential, enhancing productivity and sales automation. Our expertise spans setting up call centers, delivering exceptional contact center services, and crafting IT infrastructures, with over 800 offices across Africa benefited. Guided by our vision to simplify complex business processes and deliver significant stakeholder returns, we're dedicated to driving technological innovation for our clients.
Projects & Clients
Project Size & Rate
Minimum Project Size
$25,000+
Average Hourly Rate
$25 - $49/hr
