GCS
Profile set up by Edverise AISet Up By Edverise AI
Edverise AI built this profile by analyzing thousands of data points across the web. If you own this business, become an Edverise partner to manage and update your profile.
Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
2012
Year Founded
ABOUT GCS
GCS
GCS (Globex Call Center Solution) is a results-oriented call center and BPO firm that provides scalable customer engagement solutions to businesses globally. With an expanding international presence, GCS operates multiple branches and serves clients through a network of over 10,000 trained agents, allowing for rapid expansion while maintaining high quality. Our areas of expertise include: Sales & Cold Calling, Customer Support & Customer Experience, Lead Qualification & Live Transfers, and Outsourcing & Comprehensive BPO Solutions. At GCS, our operations are structured around training and measurable performance. Our teams are meticulously chosen and regularly trained to represent client brands professionally, consistently, and responsibly in every interaction. Serving clients across various industries, GCS blends flexible engagement models with transparent reporting and disciplined execution. We emphasize building long-term partnerships, achieving operational excellence, and ensuring continuous optimization rather than just focusing on short-term volume.
Languages Spoken
ArabicEnglish
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
2012
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
36% Business Process Outsourcing
14% Sales Services
About the Team
OUR STORY
Our Narrative GCS (Globex Call Center Solution) was established with a distinct aim: to transform the expectations that businesses have for their call center collaborations. From the outset, we've prioritized organization, discipline, and performance. We understand that each call reflects a brand, and every interaction can either enhance or undermine trust. This conviction has influenced our approach to recruiting, training, and overseeing our teams across various locations and markets. Our Aspiration To become a globally trusted partner in call center and BPO services.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
El-Shaikh Hamza Fateh Allah, &, Masr We Al Sodan, Hadaeq Al Qubbah, 11646
Cairo, Cairo, Egypt 11646