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Five Star Call Centers

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Overview

$25,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

1986

Year Founded

ABOUT FIVE STAR CALL CENTERS

CX Redefined

What distinguishes Five Star Call Centers from other call center outsourcing firms? We're a global contact center with origins in the Midwest. Our Five Star Team is unmatched in intelligence, effort, and performance. Based in Sioux Falls, SD, we provide onshore, nearshore, and remote work solutions tailored to your company's needs. Our commitment is to deliver complete customer satisfaction through our enthusiastic, dedicated, and impactful contact center outsourcing services. With over 35 years of experience in the industry, we've assembled an award-winning team that excels in recruiting, training, and retaining exceptional customer service agents, ensuring that both our clients and their customers receive the highest quality experience. Moreover, our outstanding agents remain with us, not just for years, but for decades.

Languages Spoken
English
HIGHLIGHTS

$25,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

1986

Year Founded

Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing

About the Team

OUR STORY
Since its inception in 1986, Five Star Solutions has dedicated over four decades to strengthening customer relationships through a people-focused philosophy, anchored in Midwest values of clarity, accountability, and genuine care. Growing from humble beginnings, the company has evolved into a global partner in customer experience, adeptly managing increasing complexity and expectations. Leveraging a diverse delivery model that integrates onshore specialists, bilingual nearshore talent, offshore teams, and digital agents within a tech-enabled environment, Five Star offers scalable, adaptable solutions ensuring consistent experiences across channels. Embracing innovation as a core operating principle, the firm combines seasoned leadership with modern technology and data insights to proactively solve challenges and foster long-term customer engagement beyond mere transactional support.

Projects & Clients

Project Size & Rate

Minimum Project Size

$25,000+

Average Hourly Rate

< $25/hr

Locations

Headquarters

6009 S Sharon Ave

Sioux Falls, South Dakota, United States 57108