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Edwards Answering Service Enterprises

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Overview

$1,000+

Min Project Size

250 - 999

Employees

1954

Year Founded

ABOUT EDWARDS ANSWERING SERVICE ENTERPRISES

Phone Answering Service | Answering Service

Edwards Answering Service Enterprises, Inc. (EASE) was established by Fred and Betty Edwards in 1954. Our company is dedicated to delivering outstanding service, which has always been a priority since our inception. Our aim has consistently been to respond to your calls with professionalism and empathy, and we strive to not only meet but surpass your expectations. With thorough training for our telephone operators and close monitoring of calls, we are equipped to manage any telecommunications challenge. High-quality and reliable service is essential in our field. We operate 24/7, ensuring that we are always available to serve you. We carefully select our telephone operators based on their alignment with our partnership philosophy and commitment to customer service. Our experienced management team and diverse skill set set us apart from competitors. Our enterprise is driven by a willingness to take on ambitious new projects, and we utilize state-of-the-art telephony software along with robust backup systems to ensure your calls are always answered. We also maintain an uninterrupted power supply supported by a large-capacity gas generator, allowing our operations to continue smoothly even during severe weather or disasters.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$1,000+

Min Project Size

250 - 999

Employees

1954

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing

About the Team

OUR STORY
Founded in 1954 by Fred and Betty Edwards, Edwards Answering Service Enterprises, Inc. (EASE) has remained dedicated to delivering exceptional, professional call-answering services. Operating around the clock, the company prides itself on rigorous operator training, robust quality control, and advanced technological infrastructure—including backup power systems and remote capabilities—to ensure uninterrupted service. With leadership evolving through generations, including President Gary A. Edwards, EASE has consistently expanded and adapted alongside industry advancements. The management team and experienced staff prioritize client-focused partnerships and meticulous account handling. Their comprehensive approach ensures tailored, reliable communication support, making EASE a trusted and stable leader in the telecommunication answering service industry for over six decades.

Projects & Clients

Project Size & Rate
Minimum Project Size

$1,000+

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