Ec3
For Ec3
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Overview
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2013
Year Founded
ABOUT EC3
Award winning BPO specialist
Since its establishment, Ec3 has received numerous accolades as a leading specialized outsourcing partner. We handle both voice and non-voice campaigns across various sectors, concentrating on retention, reactivation, and cross-selling. Our inbound and outbound voice and chat services have yielded outstanding returns for our global partners. We prioritize quality and place great importance on data preservation. Ec3 has been recognized as the Global Winner for the World’s Best Outsource Contact Center in the Medium category in 2020, 2021, and 2022, as well as receiving the Best Use of Social Media award from ContactCenterWorld.com for the EMEA region (Europe, Middle East, and Africa) in 2023, along with accolades for Best Outsource Contact Center (Medium) and Best Use of Social Media.
Languages Spoken
EnglishAfrikaansXhosaZulu
HIGHLIGHTS
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2013
Year Founded
Services
Focus
Industries
Clients
Services Provided
33% Customer Support Outsourcing
30% Social Media Marketing
4% Other Digital Marketing
33% Outbound Lead Generation
Projects & Clients
Project Size & Rate
Minimum Project Size
$10,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
305 Umhlanga Rocks Drive
Durban, KwaZulu-Natal, South Africa 4022