Collective Solution
For Collective Solution
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2002
Year Founded
ABOUT COLLECTIVE SOLUTION
We don't provide a service, we provide a solution.
Founded by entrepreneurs for entrepreneurs, Collective Solution provides a personalized approach to call centers. Nearly twenty years ago, we aimed to help both large businesses and entrepreneurs expand their operations with assurance. We simplify the scaling of customer service departments by handling the complexities of those operations on our end. Our team brings the expertise of a seasoned, dedicated workforce without the associated overhead costs, delivering an affordable solution without compromising on excellence. Rather than offering just a service, we deliver comprehensive solutions tailored to your needs in customer care, revenue growth, technology, and back-office operations.
Languages Spoken
English
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2002
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
UnifyCX, founded by CEO Vidya Ravichandran, is dedicated to revolutionizing customer experience by integrating advanced AI with human expertise. Frustrated by traditional BPO models, Vidya envisioned a platform empowering agents to deliver personalized, meaningful interactions while using AI to automate routine tasks. This innovative approach ensures scalable, efficient, and flexible CX solutions tailored to each client’s needs. With a mission to enhance customer relationships and drive measurable success, UnifyCX emphasizes putting people at the core, including employees, clients, and communities. Operating globally with multiple locations, the company manages over a billion contacts annually, reflecting its commitment to transforming customer engagement in an evolving marketplace.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
2930 Westwood Blvd. Suite 101
Los Angeles, California, United States 90064
Headquarters
41 Commonwealth Avenue 1127
Headquarters
Centro Comercial Nova Plaza, Blvd. del Norte, Colonia Colombia 21102
Mexico 21102