CCD Health
For CCD Health
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Overview
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2011
Year Founded
ABOUT CCD HEALTH
Patient Experience Simplified
We assist multispecialty healthcare centers in lowering expenses without compromising the quality of patient scheduling through our healthcare-centric BPO and patient communication services, which enhance efficiency and quality while conserving essential resources.
Languages Spoken
EnglishCatalan
HIGHLIGHTS
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2011
Year Founded
Services
Focus
Industries
Clients
Services Provided
75% Customer Support Outsourcing
25% Offshore Back-office Services
About the Team
OUR STORY
CCD Health is committed to enhancing patient and customer experiences through thoughtful interactions and a culture of inspiration. With a mission to build an iconic Dominican company impacting the global healthcare market, they prioritize proactive ownership, genuine empathy, and ethical behavior in all operations. Leveraging over a decade of expertise in healthcare and radiology, CCD Health recruits and trains skilled patient care specialists to reduce call drops and associated risks, achieving substantial cost savings of over 40% in appointment scheduling. Their tailored approach includes bespoke training, integration with client technologies, and customized performance metrics, enabling efficient onboarding within 30 days.
Projects & Clients
Project Size & Rate
Minimum Project Size
$10,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
Av. John F. Kennedy
Dominican Republic 10413
Branch office
esq Calle Ponce