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Berkshire Receptionists

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Overview

< $25/hr

Avg Hourly Rate

10 - 49

Employees

1930

Year Founded

ABOUT BERKSHIRE RECEPTIONISTS

There When You Need Us.

On average, 30% of calls lead to acquiring a new client. Think about all the calls you might miss while working, during meetings with existing clients, or while enjoying time with family. Now, picture a scenario where you never have to miss those calls again. Introducing Berkshire Receptionists, a team of industry-trained virtual receptionists based in the US, offering the concierge-level service that every expanding business requires, around the clock. Berkshire Receptionists serves over 500 businesses nationwide with live support. As a 17-time recipient of the Association of Teleservices International (ATSI) Award of Excellence, we prioritize exceptional customer service. With over 80 years of collective experience, our receptionists excel at fostering lasting personal connections. If you’re available, we can connect the call directly to you; if you’re occupied, our professional receptionists will assist your clients with skill and care. Our experienced team and advanced technology can: perform lead intakes, respond to live chats, schedule meetings, transfer calls to you, answer frequently asked questions, block robocalls, process client payments 24/7, record important calls, integrate with over 5000 applications, and much more. We're always here when you need us, at a cost that makes sense. Discover more at www.berkshirereceptionists.com.
LANGUAGES SPOKEN
English
HIGHLIGHTS

< $25/hr

Avg Hourly Rate

10 - 49

Employees

1930

Year Founded

Services
Focus
Industries
Clients
Services Provided
40% Customer Support Outsourcing
10% Customer Success Program Design
5% Help Center & Knowledge Base Development
15% Live Chat & Chatbot Implementation
30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
35% Outbound Lead Generation
30% Sales Development Representative (SDR) Services
35% Appointment Setting Services

Projects & Clients

Project Size & Rate
Average Hourly Rate

< $25/hr

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