A1 Call Center
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2009
Year Founded
ABOUT A1 CALL CENTER
A Domestic Call Center Service Provider in India.
A1 Callcenter is an outsourcing call center that utilizes CISCO technology and operates as a comprehensive call center consulting firm. Our strategy for business enhancement involves established selection criteria that prioritize key improvement projects and allocate appropriate resources. We offer Offsite Receptionist Services, Order Taking Services, Website Receptionist Services, and Seminar Registration Services to help grow businesses.
Languages Spoken
EnglishHindi
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2009
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
10% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
About the Team
OUR STORY
Established in 2009, A1 Call Center began as a small team of 50 employees specializing in non-voice projects like Data Analysis and Internet Research in Delhi NCR, India. Over the years, it has expanded to a robust family of 500 dedicated professionals. By 2010, the company diversified into voice operations, handling outbound services such as Lead Generation, Upselling, Cross-selling, along with inbound services including Phone Answering and Order Processing. Committed to excellence, A1 Call Center has earned lasting client relationships throughout India by consistently delivering impeccable performance and satisfaction. Operating from its Noida office, the center embraces a 24/7 work culture, seamlessly managing both voice and non-voice processes alongside IT and ITES services. A1 remains devoted to partnering with clients,
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
E-87, Sector – 63,
Noida, Uttar Pradesh, India 201307
