Top Retail Live Chat & Chatbot Implementation Companies

Discover Live Chat & Chatbot Implementation companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

50 Companies

Top Retail Live Chat & Chatbot Implementation Companies

Nerv (Now Hikko)Profile set up by Edverise AI
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Nerv has rebranded as Hikko following its merger with Nimacloud. https://hikko.is/ ---- Formerly known as ALAN and acquired by Delivery Hero, Nerv is a tech company focused on automated customer service. We empower businesses to scale their transaction automation, improving customer experiences thro
Highlights
$10,000+
Min Project Size
50-249
Employees
Montevideo, Montevideo, Uy
Services Provided+4 Services
23% Custom AI Chatbot Development
10% Conversational AI & Voice Assistant Development
17% Operational Process Consulting
14% Customer Experience (CX) Strategy
AI Summary
“Hikko, formerly Nerv, delivers AI-driven automated customer service solutions worldwide, integrating self-service and human support to enhance customer experiences, sales, and operational efficiency across industries.”
Fullframe Creative AgencyProfile set up by Edverise AI
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EN: Fullframe is a creative agency that focuses on video production, digital marketing, and a broad array of multimedia services. Located in Lausanne and Geneva, the agency has amassed 15 years of expertise in video marketing, photography, virtual and augmented reality experiences, graphic design, b
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Lausanne, Ch
Services Provided+9 Services
6% Social Media Video Editing
5% Motion Graphics & Visual Effects
4% 2D & 3D Animation
3% Testimonial & Case Study Video Production
AI Summary
“Fullframe Creative Agency, based in Lausanne and Geneva, offers 15 years of expertise in video production, digital marketing, VR/AR, design, branding, and virtual events for prominent clients.”
Flow9Profile set up by Edverise AI
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Flow9 assists businesses in creating and managing intelligent virtual agents alongside human representatives, all within one contact center platform. Designed for contemporary customer experience teams, Flow9 allows AI agents to manage voice, chat, and email interactions with an understanding of int
Highlights
2-9
Employees
Services Provided+3 Services
12% AI Agent & Multi-Agent System Development
4% Generative AI
9% Custom AI Chatbot Development
15% Custom Web Application Development
AI Summary
“Flow9 offers a unified contact center platform integrating AI-driven virtual agents with human representatives, managing multi-channel customer interactions while seamlessly connecting to existing business systems for enhanced customer experience.”
Trilogy BPOProfile set up by Edverise AI
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Outsourced Contact Centre Services in South Africa – AI-Driven BPO Solutions Trilogy BPO provides scalable, high-quality customer experience operations for brands in the UK, US, and EMEA, combining exceptional talent with practical AI technologies. Our next-generation contact centre and business p
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Cape Town, Western Cape, Za
Services Provided+4 Services
10% AI Strategy & Roadmap Consulting
14% Custom AI Chatbot Development
10% Generative AI
23% Operational Process Consulting
AI Summary
“Trilogy BPO delivers AI-driven, scalable contact centre and BPO services from South Africa, combining expert talent and automation to enhance customer experience across global markets.”
Eazy Virtual ServicesProfile set up by Edverise AI
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At EazyVirtual, we assist service-oriented businesses in retaining leads and expanding their growth—without the expense of hiring full-time employees. We offer 24/7 live call answering paired with integrated lead generation support to help you seize more opportunities and turn inquiries into custome
Highlights
2-9
Employees
Toronto, Ontario, Ca
Services Provided+3 Services
20% Go-to-Market Strategy
13% Operational Process Consulting
17% Outbound Lead Generation
13% Appointment Setting Services
AI Summary
“Eazy Virtual Services provides 24/7 live call answering and lead generation support, helping businesses retain leads, enhance local presence, and grow efficiently with transparent pricing.”
KODAProfile set up by Edverise AI
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KODA is a complete AI-driven automation platform that combines chat, voice, and ticket automation. It offers a wide range of tools aimed at enhancing business processes in customer service, sales, and internal operations.
Highlights
10-49
Employees
Wroclaw, Lower Silesian, Pl
Services Provided+2 Services
20% Custom AI Chatbot Development
13% Generative AI
18% Conversational AI & Voice Assistant Development
12% Customer Support Outsourcing
AI Summary
“KODA is an AI-driven automation platform integrating chat, voice, and ticket systems to streamline customer service, sales, and internal business operations effectively.”
CentroProfile set up by Edverise AI
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Founded in 2009, Centro is a leading global business and technology consulting firm. While our headquarters are located in Winchester, VA, we have expanded our operations throughout the U.S. and internationally, including Egypt, the Philippines, the UAE, and Saudi Arabia. Our dedication to transform
Highlights
1000-9999
Employees
Winchester, Virginia, Us
Services Provided+3 Services
20% CRM Consulting and SI
18% ERP Consulting and SI
12% Other IT Consulting and SI
15% Customer Support Outsourcing
AI Summary
“Centro is a global consulting firm offering expertise in CRM, ERP, HR outsourcing, IT managed services, and customer support, driving digital transformation across diverse industries.”
AvatarisProfile set up by Edverise AI
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Introducing Avatari - our AI-powered chatbots featuring lifelike virtual avatars that seamlessly integrate into your website or application. These digital representatives can serve as the face of your brand, interacting with clients and giving your business a personable voice. Avatari is versatile a
Highlights
$25,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Graz, Styria, At
Services Provided+3 Services
8% Generative AI
18% Custom AI Chatbot Development
18% Live Chat & Chatbot Implementation
7% Customer Support Outsourcing
AI Summary
“Avataris offers AI-powered virtual avatar chatbots for websites and apps, enabling multilingual, scalable customer support, sales, onboarding, and advisory services with customizable solutions.”
Xperience designProfile set up by Edverise AI
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We are a design agency that employs human-centered design methods to aid our clients in creating innovative solutions for their customer experiences. We collaborate with teams and organizations in a co-creative manner to develop and establish new visions, models, channels, services, and products.
Highlights
$5,000+
Min Project Size
50-249
Employees
Medellin, Antioquia, Co
Services Provided+3 Services
20% UX Research & Usability Testing
14% Interaction Design
23% Operational Process Consulting
10% Go-to-Market Strategy
AI Summary
“Xperience Design is a design agency specializing in human-centered approaches to collaboratively create innovative customer experience solutions, including new visions, models, channels, services, and products.”
BPO Hive LLCProfile set up by Edverise AI
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BPO Hive is a results-oriented outsourcing partner that specializes in appointment setting, lead generation, and comprehensive customer engagement. We assist B2B companies in increasing their revenue through organized outreach systems that integrate calling, email, LinkedIn, SMS, and chat into a uni
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Cairo, Cairo, Eg
Services Provided+1 Services
20% Outbound Lead Generation
30% Appointment Setting Services
23% Customer Support Outsourcing
12% Live Chat & Chatbot Implementation
AI Summary
“BPO Hive LLC specializes in appointment setting, lead generation, and customer engagement, delivering scalable, data-driven outreach systems that enhance B2B pipeline growth and ROI across industries.”

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