Top eCommerce Live Chat & Chatbot Implementation Companies

Discover Live Chat & Chatbot Implementation companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

75 Companies

Top eCommerce Live Chat & Chatbot Implementation Companies

Flourvex
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Flourvex is a contemporary customer support company designed to assist businesses in providing quick, dependable, and tailored service around the clock. We integrate the accuracy of AI with genuine human understanding to manage chats, calls, and tickets effectively—enhancing customer satisfaction an
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided+2 Services
20% Custom AI Chatbot Development
14% Conversational AI & Voice Assistant Development
20% Email Marketing & Automation
13% Social Media Marketing
AI Summary
“Flourvex combines AI and human expertise to provide 24/7 customer support via chat, voice, and email, enhancing satisfaction, trust, and retention for global businesses.”
Inforadient Technologies
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Are you looking to provide your customers with tailored support and instant assistance? Would you like to reduce marketing costs, boost sales, and establish lasting relationships with your clients? If so, it's time to implement chat support for your business. By outsourcing live chat support service
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Nagpur, Maharashtra, In
Services Provided+10 Services
4% Search Engine Optimization (SEO)
6% Pay Per Click
10% Other Digital Marketing
3% UX Audit & Heuristic Evaluation
AI Summary
“Inforadient Technologies specializes in affordable outsourced live chat support services, enhancing customer engagement, reducing marketing costs, and enabling businesses to focus on core operations.”
Trilogy BPO
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Outsourced Contact Centre Services in South Africa – AI-Driven BPO Solutions Trilogy BPO provides scalable, high-quality customer experience operations for brands in the UK, US, and EMEA, combining exceptional talent with practical AI technologies. Our next-generation contact centre and business p
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Cape Town, Western Cape, Za
Services Provided+4 Services
10% AI Strategy & Roadmap Consulting
14% Custom AI Chatbot Development
10% Generative AI
23% Operational Process Consulting
AI Summary
“Trilogy BPO delivers AI-driven, scalable contact centre and BPO services from South Africa, combining expert talent and automation to enhance customer experience across global markets.”
Nerv (Now Hikko)
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Nerv has rebranded as Hikko following its merger with Nimacloud. https://hikko.is/ ---- Formerly known as ALAN and acquired by Delivery Hero, Nerv is a tech company focused on automated customer service. We empower businesses to scale their transaction automation, improving customer experiences thro
Highlights
$10,000+
Min Project Size
50-249
Employees
Montevideo, Montevideo, Uy
Services Provided+4 Services
23% Custom AI Chatbot Development
10% Conversational AI & Voice Assistant Development
17% Operational Process Consulting
14% Customer Experience (CX) Strategy
AI Summary
“Hikko, formerly Nerv, delivers AI-driven automated customer service solutions worldwide, integrating self-service and human support to enhance customer experiences, sales, and operational efficiency across industries.”
Avataris
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Introducing Avatari - our AI-powered chatbots featuring lifelike virtual avatars that seamlessly integrate into your website or application. These digital representatives can serve as the face of your brand, interacting with clients and giving your business a personable voice. Avatari is versatile a
Highlights
$25,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Graz, Styria, At
Services Provided+3 Services
8% Generative AI
18% Custom AI Chatbot Development
18% Live Chat & Chatbot Implementation
7% Customer Support Outsourcing
AI Summary
“Avataris offers AI-powered virtual avatar chatbots for websites and apps, enabling multilingual, scalable customer support, sales, onboarding, and advisory services with customizable solutions.”
KODA
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KODA is a complete AI-driven automation platform that combines chat, voice, and ticket automation. It offers a wide range of tools aimed at enhancing business processes in customer service, sales, and internal operations.
Highlights
10-49
Employees
Wroclaw, Lower Silesian, Pl
Services Provided+2 Services
20% Custom AI Chatbot Development
13% Generative AI
18% Conversational AI & Voice Assistant Development
12% Customer Support Outsourcing
AI Summary
“KODA is an AI-driven automation platform integrating chat, voice, and ticket systems to streamline customer service, sales, and internal business operations effectively.”
GBBW
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We focus on developing and executing sophisticated IT solutions that foster digitization, automation, and business expansion. Here’s how we can assist you: - Software and IT consulting - Mobile and web applications - Websites - Online stores and e-commerce solutions - Custom system development - U
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Wroclaw, Lower Silesian, Pl
Services Provided+10 Services
6% Other IT Consulting and SI
1% ECM Consulting and SI
5% BI & Big Data Consulting & SI
3% ERP Consulting and SI
AI Summary
“GBBW delivers advanced IT solutions including software consulting, custom development, AI integration, and automation to support digitization, business growth, and seamless digital experiences across platforms.”
Transact Global
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Transact Global is an ITES and BPO company with 15 years of experience, recognized as a trustworthy partner for businesses in various sectors. We have cultivated extensive knowledge in several key areas…
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
1000-9999
Employees
Bengaluru, Karnataka, In
Services Provided
50% Operational Process Consulting
25% Customer Support Outsourcing
13% Live Chat & Chatbot Implementation
12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Transact Global is a trusted ITES and BPO provider with 15 years of experience, delivering business consulting, operational improvements, and comprehensive customer support solutions across industries.”
Centro
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Founded in 2009, Centro is a leading global business and technology consulting firm. While our headquarters are located in Winchester, VA, we have expanded our operations throughout the U.S. and internationally, including Egypt, the Philippines, the UAE, and Saudi Arabia. Our dedication to transform
Highlights
1000-9999
Employees
Winchester, Virginia, Us
Services Provided+3 Services
20% CRM Consulting and SI
18% ERP Consulting and SI
12% Other IT Consulting and SI
15% Customer Support Outsourcing
AI Summary
“Centro is a global consulting firm offering expertise in CRM, ERP, HR outsourcing, IT managed services, and customer support, driving digital transformation across diverse industries.”
Opslify Software Solutions
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Opslify Software Solutions is a technology firm located in Bengaluru that specializes in cutting-edge AI software development, cybersecurity services, and automation solutions for contemporary enterprises. Our primary services encompass AI application development, mobile and web-based AI solutions,
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+4 Services
9% Mobile App Development (iOS & Android)
9% Custom Web Application Development
2% E-Commerce Development
14% Machine Learning Model Development
AI Summary
“Opslify Software Solutions, based in Bengaluru, offers AI-driven software development, cybersecurity, and automation services, enabling businesses to enhance security, automate processes, and drive intelligent growth.”

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