Top eCommerce Live Chat & Chatbot Implementation Companies

Discover Live Chat & Chatbot Implementation companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top eCommerce Live Chat & Chatbot Implementation Companies

  1. Flourvex logo
    FlourvexProfile set up by Edverise AI
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    Flourvex is a contemporary customer support company designed to assist businesses in providing quick, dependable, and tailored service around the clock. We integrate the accuracy of AI with genuine human understanding to manage chats, calls, and tickets effectively—enhancing customer satisfaction an


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+2 Services
    20% Custom AI Chatbot Development
    14% Conversational AI & Voice Assistant Development
    20% Email Marketing & Automation
    13% Social Media Marketing
    AI Summary

    Flourvex combines AI and human expertise to provide 24/7 customer support via chat, voice, and email, enhancing satisfaction, trust, and retention for global businesses.

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    Are you looking to provide your customers with tailored support and instant assistance? Would you like to reduce marketing costs, boost sales, and establish lasting relationships with your clients? If so, it's time to implement chat support for your business. By outsourcing live chat support service


    Highlights

    $5,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Nagpur, Maharashtra, In

    Services Provided+10 Services
    4% Search Engine Optimization (SEO)
    6% Pay Per Click
    10% Other Digital Marketing
    3% UX Audit & Heuristic Evaluation
    AI Summary

    Inforadient Technologies specializes in affordable outsourced live chat support services, enhancing customer engagement, reducing marketing costs, and enabling businesses to focus on core operations.

  3. Trilogy BPO logo
    Trilogy BPOProfile set up by Edverise AI
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    Outsourced Contact Centre Services in South Africa – AI-Driven BPO Solutions Trilogy BPO provides scalable, high-quality customer experience operations for brands in the UK, US, and EMEA, combining exceptional talent with practical AI technologies. Our next-generation contact centre and business p


    Highlights

    <25

    Avg Hourly Rate

    10-49

    Employees

    Cape Town, Western Cape, Za

    Services Provided+4 Services
    10% AI Strategy & Roadmap Consulting
    14% Custom AI Chatbot Development
    10% Generative AI
    23% Operational Process Consulting
    AI Summary

    Trilogy BPO delivers AI-driven, scalable contact centre and BPO services from South Africa, combining expert talent and automation to enhance customer experience across global markets.

  4. Nerv (Now Hikko) logo
    Nerv (Now Hikko)Profile set up by Edverise AI
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    Nerv has rebranded as Hikko following its merger with Nimacloud. https://hikko.is/ ---- Formerly known as ALAN and acquired by Delivery Hero, Nerv is a tech company focused on automated customer service. We empower businesses to scale their transaction automation, improving customer experiences thro


    Highlights

    $10,000+

    Min Project Size

    50-249

    Employees

    Montevideo, Montevideo, Uy

    Services Provided+4 Services
    23% Custom AI Chatbot Development
    10% Conversational AI & Voice Assistant Development
    17% Operational Process Consulting
    14% Customer Experience (CX) Strategy
    AI Summary

    Hikko, formerly Nerv, delivers AI-driven automated customer service solutions worldwide, integrating self-service and human support to enhance customer experiences, sales, and operational efficiency across industries.

  5. Avataris logo
    AvatarisProfile set up by Edverise AI
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    Introducing Avatari - our AI-powered chatbots featuring lifelike virtual avatars that seamlessly integrate into your website or application. These digital representatives can serve as the face of your brand, interacting with clients and giving your business a personable voice. Avatari is versatile a


    Highlights

    $25,000+

    Min Project Size

    50-99

    Avg Hourly Rate

    10-49

    Employees

    Graz, Styria, At

    Services Provided+3 Services
    8% Generative AI
    18% Custom AI Chatbot Development
    18% Live Chat & Chatbot Implementation
    7% Customer Support Outsourcing
    AI Summary

    Avataris offers AI-powered virtual avatar chatbots for websites and apps, enabling multilingual, scalable customer support, sales, onboarding, and advisory services with customizable solutions.

  6. KODA logo
    KODAProfile set up by Edverise AI
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    KODA is a complete AI-driven automation platform that combines chat, voice, and ticket automation. It offers a wide range of tools aimed at enhancing business processes in customer service, sales, and internal operations.


    Highlights

    10-49

    Employees

    Wroclaw, Lower Silesian, Pl

    Services Provided+2 Services
    20% Custom AI Chatbot Development
    13% Generative AI
    18% Conversational AI & Voice Assistant Development
    12% Customer Support Outsourcing
    AI Summary

    KODA is an AI-driven automation platform integrating chat, voice, and ticket systems to streamline customer service, sales, and internal business operations effectively.

  7. GBBW logo
    GBBWProfile set up by Edverise AI
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    We focus on developing and executing sophisticated IT solutions that foster digitization, automation, and business expansion. Here’s how we can assist you: - Software and IT consulting - Mobile and web applications - Websites - Online stores and e-commerce solutions - Custom system development - U


    Highlights

    $1,000+

    Min Project Size

    50-99

    Avg Hourly Rate

    2-9

    Employees

    Wroclaw, Lower Silesian, Pl

    Services Provided+10 Services
    6% Other IT Consulting and SI
    1% ECM Consulting and SI
    5% BI & Big Data Consulting & SI
    3% ERP Consulting and SI
    AI Summary

    GBBW delivers advanced IT solutions including software consulting, custom development, AI integration, and automation to support digitization, business growth, and seamless digital experiences across platforms.

  8. Transact Global logo
    Transact GlobalProfile set up by Edverise AI
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    Transact Global is an ITES and BPO company with 15 years of experience, recognized as a trustworthy partner for businesses in various sectors. We have cultivated extensive knowledge in several key areas…


    Highlights

    $5,000+

    Min Project Size

    50-99

    Avg Hourly Rate

    1000-9999

    Employees

    Bengaluru, Karnataka, In

    Services Provided
    50% Operational Process Consulting
    25% Customer Support Outsourcing
    13% Live Chat & Chatbot Implementation
    12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Transact Global is a trusted ITES and BPO provider with 15 years of experience, delivering business consulting, operational improvements, and comprehensive customer support solutions across industries.

  9. Centro logo
    CentroProfile set up by Edverise AI
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    Founded in 2009, Centro is a leading global business and technology consulting firm. While our headquarters are located in Winchester, VA, we have expanded our operations throughout the U.S. and internationally, including Egypt, the Philippines, the UAE, and Saudi Arabia. Our dedication to transform


    Highlights

    1000-9999

    Employees

    Winchester, Virginia, Us

    Services Provided+3 Services
    20% CRM Consulting and SI
    18% ERP Consulting and SI
    12% Other IT Consulting and SI
    15% Customer Support Outsourcing
    AI Summary

    Centro is a global consulting firm offering expertise in CRM, ERP, HR outsourcing, IT managed services, and customer support, driving digital transformation across diverse industries.

  10. Is this your business? Become an Edverise partner & Claim Now

    Opslify Software Solutions is a technology firm located in Bengaluru that specializes in cutting-edge AI software development, cybersecurity services, and automation solutions for contemporary enterprises. Our primary services encompass AI application development, mobile and web-based AI solutions,


    Highlights

    $1,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+4 Services
    9% Mobile App Development (iOS & Android)
    9% Custom Web Application Development
    2% E-Commerce Development
    14% Machine Learning Model Development
    AI Summary

    Opslify Software Solutions, based in Bengaluru, offers AI-driven software development, cybersecurity, and automation services, enabling businesses to enhance security, automate processes, and drive intelligent growth.

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