Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best IT Helpdesk & Support Services Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    IT companies are not meeting expectations. They are exaggerating their hardware capabilities, lagging in response times, and neglecting to anticipate their clients' future technology requirements. At Leap Cloud Solutions, we stand out by providing customized, flexible solutions, quick response times


    Highlights

    $10,000+

    Min Project Size

    $150+/hr

    Avg Hourly Rate

    2-9

    Employees

    Vancouver, British Columbia, Ca

    Services Provided+1 Services
    13% Cybersecurity Assessments & Hardening
    20% Managed IT Services
    12% IT Helpdesk & Support Services
    5% Disaster Recovery & Business Continuity Planning
    AI Summary

    “Leap Cloud Solutions Inc. delivers tailored IT services with rapid responsiveness and forward-looking strategies, addressing client needs through customized, flexible technology solutions for business growth.”

  2. Is this your business? Become an Edverise partner & Claim Now

    At Summit Tech Solutions, we are committed to relieving you of any concerns regarding IT. We are a managed IT service provider serving the Upstate of South Carolina and Western North Carolina. Our offerings include tailored IT services, round-the-clock support for networks, desktops, and servers, cy


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Greenville, South Carolina, Us

    Services Provided
    15% Cloud Consulting & SI
    50% Managed IT Services
    20% Cybersecurity Assessments & Hardening
    15% IT Helpdesk & Support Services
    AI Summary

    “Summit Tech Solutions provides managed IT, cloud, cybersecurity, VoIP, and CIO consulting services with 24/7 support, serving small and medium businesses in Upstate SC and Western NC.”

  3. Is this your business? Become an Edverise partner & Claim Now

    TSMG is your specialized partner in data collection, operating throughout Europe and North America. We aim to enhance technology companies' capabilities by providing effortless data collection, driven by our commitment to excellence. Share the details of your project with us, and we’ll develop a smo


    Highlights

    $50,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided+2 Services
    10% Content Moderation Services
    23% Data Annotation Services
    17% IT Staff Augmentation
    17% Other IT Consulting and SI
    AI Summary

    “TSMG Holding specializes in seamless data collection services across Europe and North America, collaborating with technology companies to deliver efficient, customized data solutions with a commitment to excellence.”

  4. Is this your business? Become an Edverise partner & Claim Now

    The Outcome Engine assists companies in transforming costly challenges into quantifiable AI-driven outcome systems. We integrate AI agents, automation, strategic human input, workflow design, dashboards, and team playbooks to address significant business inefficiencies, including delayed lead follow


    Highlights

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+8 Services
    2% IT Staff Augmentation
    10% AI Agent & Multi-Agent System Development
    7% Machine Learning Model Development
    3% Custom AI Chatbot Development
    AI Summary

    “The Outcome Engine leverages AI-driven systems, automation, and strategic workflows to optimize business processes and outcomes, serving SMEs, real estate, and service-focused companies effectively.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Salva Service is a company dedicated to offering services in information technology and the intricate maintenance of IT systems. The core principle guiding the company's workforce is the ideal combination of efficiency, convenience, and accessibility. Our IT solutions and information products are hi


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Almaty, Almaty City, Kz

    Services Provided+1 Services
    20% Cybersecurity Assessments & Hardening
    30% Managed IT Services
    25% Network Architecture & Configuration
    10% Disaster Recovery & Business Continuity Planning
    AI Summary

    “Salva Service delivers expert IT and cloud infrastructure solutions, specializing in cybersecurity, managed services, and Cisco Meraki equipment, ensuring efficient, cost-effective, and reliable IT systems.”

  6. Is this your business? Become an Edverise partner & Claim Now

    Our IT management consulting services provide you with the benefit of our experts' extensive experience. We assist small and medium-sized businesses (SMBs) and nonprofits in planning, managing, and strategizing their technology needs to shape and implement a successful future. Our goal is to enhance


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Chicago, Illinois, Us

    Services Provided+13 Services
    4% Mobile App Development (iOS & Android)
    14% Custom Web Application Development
    2% E-Commerce Development
    10% Cloud Consulting & SI
    AI Summary

    “Taeyaar delivers expert IT management consulting, helping SMBs and nonprofits optimize technology strategies and operations to improve financial performance and future success.”

  7. Is this your business? Become an Edverise partner & Claim Now

    We are a managed service provider dedicated to ensuring our clients' security and the reliability of the technologies they utilize.


    Highlights

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Skopje, Skopje, Mk

    Services Provided+1 Services
    15% IT Helpdesk & Support Services
    15% Cybersecurity Assessments & Hardening
    5% Disaster Recovery & Business Continuity Planning
    15% Managed IT Services
    AI Summary

    “Bncmicro is a managed service provider specializing in securing client environments and ensuring the reliability of their technology solutions through comprehensive support and management.”

  8. Is this your business? Become an Edverise partner & Claim Now

    Amotechin supports small businesses in expanding their online presence with professional SEO, sleek web design, effective content, and focused advertising. With more than 15 years of experience, we create quick, Google-optimized websites and digital strategies that drive traffic, generate leads, and


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+1 Services
    15% Content Marketing Strategy
    15% Digital Strategy
    20% Search Engine Optimization (SEO)
    30% Managed IT Services
    AI Summary

    “Amotech Inc. offers comprehensive digital marketing services, including SEO, web design, content creation, and advertising, to help small businesses enhance online visibility and drive growth.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Development of SaaS applications, enterprise application development, and identity and access management (IAM) & identity management (IDM) services.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Pune, Maharashtra, In

    Services Provided+3 Services
    18% Custom Web Application Development
    8% Mobile App Development (iOS & Android)
    5% Legacy System Modernization
    12% Backend Development
    AI Summary

    “Zylon Technologies delivers custom software development, SaaS and enterprise applications, identity management, and IT managed services, supporting diverse industries with comprehensive technology solutions.”

  10. Is this your business? Become an Edverise partner & Claim Now

    **Develop Your Business Applications** At Fileian, our team of experts shares a unified belief in the transformative potential of technology. With extensive industry experience, we are confident in our ability to simplify even the most intricate IT challenges. **Web Development** We recognize


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Nashik, Maharashtra, In

    Services Provided+5 Services
    3% E-Commerce Development
    14% Custom Web Application Development
    8% Mobile App Development (iOS & Android)
    1% QA & Software Testing
    AI Summary

    “Fileian Ventures Private Limited specializes in tailored web and mobile app development, delivering innovative, secure solutions with expert support to meet diverse business needs and goals.”

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