Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best IT Helpdesk & Support Services Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Our daily lives revolve around Dynamics 365! For the past four years, this has been our focus at Magnifez Technologies. As a certified partner of Microsoft and Zoho, we specialize in delivering services related to Microsoft Dynamics 365, including consulting, implementation, and managed services for


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Bengaluru, Karnataka, In

    Services Provided+1 Services
    25% CRM Consulting and SI
    23% ERP Consulting and SI
    2% Other IT Consulting and SI
    15% IT Helpdesk & Support Services
    AI Summary

    “Magnifez Technologies is a Microsoft and Zoho certified partner specializing in Dynamics 365 consulting, implementation, and managed services, serving clients across multiple regions globally.”

  2. Is this your business? Become an Edverise partner & Claim Now

    Bazar Solutions offers IT support services tailored for small and medium-sized businesses, aiming to ensure that your technology effectively supports your business objectives. By partnering with us for your computing, networking, and server requirements, you can concentrate on your operations while


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Lubbock, Texas, Us

    Services Provided
    40% Managed IT Services
    30% Cybersecurity Assessments & Hardening
    15% Disaster Recovery & Business Continuity Planning
    15% IT Helpdesk & Support Services
    AI Summary

    “Bazar Solutions delivers personalized managed IT and cybersecurity services to small and medium businesses, offering responsive support and tailored solutions for seamless technology management.”

  3. Is this your business? Become an Edverise partner & Claim Now

    Resolved IT is a consulting and services company in Surrey, BC, that emphasizes return on investment (ROI). We offer personalized and customized services designed to enhance your IT investment and give your business a competitive advantage. Our dedicated service teams ensure you receive exceptional


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Surrey, British Columbia, Ca

    Services Provided
    40% Managed IT Services
    30% Cybersecurity Assessments & Hardening
    15% Disaster Recovery & Business Continuity Planning
    15% IT Helpdesk & Support Services
    AI Summary

    “Resolved IT, based in Surrey, BC, provides personalized consulting and IT services focused on maximizing ROI and delivering exceptional support to enhance clients' competitive advantage.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Securelogic is an IT support firm that collaborates with various businesses throughout Melbourne and across Australia. Our commitment is to offer outstanding IT support by exceeding expectations and ensuring strategic alignment, fostering operational innovation through technological solutions, and e


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    North Melbourne, Victoria, Au

    Services Provided
    30% Managed IT Services
    40% Cybersecurity Assessments & Hardening
    15% Disaster Recovery & Business Continuity Planning
    15% IT Helpdesk & Support Services
    AI Summary

    “Securelogic Solutions delivers comprehensive IT support across Australia, focusing on strategic technology alignment, operational innovation, and robust cybersecurity to enhance business efficiency and compliance.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Here are the tangible business results we achieve for our clients: Boost Revenue: We provide our clients with the appropriate technology to effectively communicate and collaborate with their customers, enabling them to generate revenue more swiftly and effortlessly than ever before. Minimize Ris


    Highlights

    10-49

    Employees

    Portland, Oregon, Us

    Services Provided
    40% Managed IT Services
    30% Cybersecurity Assessments & Hardening
    15% Disaster Recovery & Business Continuity Planning
    15% IT Helpdesk & Support Services
    AI Summary

    “Northwest Technologies Group empowers clients to boost revenue, minimize data security risks, and lower technology costs through effective communication and collaboration solutions.”

  6. Is this your business? Become an Edverise partner & Claim Now

    Z-Tech Consulting collaborates with you to create customized IT solutions that meet YOUR specific needs! Our goal is to deliver budget-friendly and secure options that keep your IT assets operating smoothly with minimal interruptions.


    Highlights

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Richmond Hill, Ontario, Ca

    Services Provided+2 Services
    18% Cybersecurity Assessments & Hardening
    20% IT Helpdesk & Support Services
    7% Disaster Recovery & Business Continuity Planning
    5% Managed IT Services
    AI Summary

    “Z-Tech Consulting Solutions specializes in delivering tailored, secure, and cost-effective IT services designed to optimize and maintain seamless business operations with minimal disruptions.”

  7. Is this your business? Become an Edverise partner & Claim Now

    We are a web and app development firm based in Ukraine, specializing in the creation of social networks and collaborative tools. Our method extends beyond standard outsourcing—we act as technical co-founders and are genuinely invested in our clients' success rather than merely functioning as service


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Kyiv, Ua

    Services Provided+7 Services
    10% Mobile App Development (iOS & Android)
    8% E-Commerce Development
    10% Custom Web Application Development
    3% API Development & Integration
    AI Summary

    “WebHive is a Ukraine-based firm specializing in web and app development, offering customized, high-performance digital solutions including social networks, e-commerce, mobile apps, and marketplaces worldwide.”

  8. Is this your business? Become an Edverise partner & Claim Now

    1NOC was established over 11 years ago and provides enterprise-level IT services to businesses of all sizes, including 24/7 network monitoring, system setup, hardware sales, and extensive IT support. Our main advantage lies in offering high-quality IT solutions at a fraction of the cost of hiring an


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Boca Raton, Florida, Us

    Services Provided+3 Services
    5% Disaster Recovery & Business Continuity Planning
    14% IT Helpdesk & Support Services
    8% Managed IT Services
    5% Network Architecture & Configuration
    AI Summary

    “1NOC delivers cost-effective, enterprise-level IT services, including 24/7 network monitoring, system setup, hardware sales, and proactive remote support to businesses of all sizes.”

  9. Is this your business? Become an Edverise partner & Claim Now

    TeamLogic IT ensures your business remains secure, efficient, and profitable by leveraging technology effectively. For over 15 years, businesses of various sizes have counted on our wide range of managed IT services and solutions to tackle their IT issues. Let us apply our expertise to assist you.


    Highlights

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Sacramento, California, Us

    Services Provided+1 Services
    40% Managed IT Services
    20% Cybersecurity Assessments & Hardening
    10% Disaster Recovery & Business Continuity Planning
    20% IT Helpdesk & Support Services
    AI Summary

    “TeamLogic IT has provided managed IT services for over 15 years, helping businesses of all sizes enhance security, efficiency, and profitability through expert technology solutions.”

  10. Is this your business? Become an Edverise partner & Claim Now

    peerfect.systems focuses on enhancing and securing your IT infrastructure. Through our main solution, SharedConX www.sharedconx.com, we present a cutting-edge method to completely automate shared mailbox permissions in Microsoft 365, greatly easing the burden on your IT support and removing the need


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+3 Services
    25% Workflow Automation (Zapier / Make / n8n)
    5% Custom AI Chatbot Development
    10% AI Strategy & Roadmap Consulting
    10% Other IT Consulting and SI
    AI Summary

    “peerfect.systems AG specializes in automating Microsoft 365 mailbox permissions and providing professional audits to enhance and secure IT infrastructures against evolving digital threats.”

One Platform. One Promise. One Trust.

Edverise is building the trusted way to find tech vendors. List your company early, or talk to us about backing the platform.