Founded in 2020 by Reid McConkey, Resolved is a Vancouver-based Managed IT Service Provider dedicated exclusively to architecture, engineering, and construction firms across North America. Unlike generic MSPs, Resolved integrates deep industry expertise with strategic technology leadership, partnering closely with clients as a seamless extension of their teams. The company's foundation rests on core values such as integrity, accountability, customer focus, and continuous improvement, which guide its personalized and proactive service. Resolved's leadership team, rich in MSP experience and thought leadership, emphasizes industry immersion and full accountability, resulting in low staff turnover and strong client relationships. Clients praise Resolved’s reliable, innovative approach and the meaningful impact on their technology and business outcomes.