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Resolved IT

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Overview

$1,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

2021

Year Founded

ABOUT RESOLVED IT

Real People, Resolved Solutions

Resolved IT is a consulting and services company in Surrey, BC, that emphasizes return on investment (ROI). We offer personalized and customized services designed to enhance your IT investment and give your business a competitive advantage. Our dedicated service teams ensure you receive exceptional personal support!

Languages Spoken
EnglishFrench
HIGHLIGHTS

$1,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

2021

Year Founded

Services
Focus
Industries
Clients
Services Provided
40% Managed IT Services
30% Cybersecurity Assessments & Hardening
15% Disaster Recovery & Business Continuity Planning
15% IT Helpdesk & Support Services

About the Team

OUR STORY
Founded in 2020 by Reid McConkey, Resolved is a Vancouver-based Managed IT Service Provider dedicated exclusively to architecture, engineering, and construction firms across North America. Unlike generic MSPs, Resolved integrates deep industry expertise with strategic technology leadership, partnering closely with clients as a seamless extension of their teams. The company's foundation rests on core values such as integrity, accountability, customer focus, and continuous improvement, which guide its personalized and proactive service. Resolved's leadership team, rich in MSP experience and thought leadership, emphasizes industry immersion and full accountability, resulting in low staff turnover and strong client relationships. Clients praise Resolved’s reliable, innovative approach and the meaningful impact on their technology and business outcomes.

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

$100 - $149/hr

Locations

Headquarters

#202 5668 192 St Surrey

Surrey, British Columbia, Canada V3S 2V7