Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best IT Helpdesk & Support Services Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Total Computer Technology has been active in the IT service sector for more than 20 years and has earned a strong reputation for managing various aspects of IT support for clients in Sydney, Melbourne, and Horsham. Similar to other small to medium-sized enterprises, you might need assistance with co


    Highlights

    10-49

    Employees

    North Ryde, New South Wales, Au

    Services Provided+1 Services
    15% Cloud Infrastructure Setup (AWS / GCP / Azure)
    15% Cybersecurity Assessments & Hardening
    35% Managed IT Services
    15% Disaster Recovery & Business Continuity Planning
    AI Summary

    “Total Computer Technology offers comprehensive IT support and managed services across Sydney, Melbourne, and Horsham, serving SMBs with multi-technology expertise built over 20 years.”

  2. Is this your business? Become an Edverise partner & Claim Now

    Dream 9 Technologies offers IT solutions tailored for small businesses and non-profit organizations in the Washington D.C. Metropolitan Area. The company is recognized for delivering high-quality computer support with a personalized approach. Our services include Managed IT Services, which cover bac


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Bethesda, Maryland, Us

    Services Provided
    50% Managed IT Services
    20% Cybersecurity Assessments & Hardening
    15% Network Architecture & Configuration
    15% IT Helpdesk & Support Services
    AI Summary

    “Dream 9 Technologies provides tailored IT solutions and managed services for small businesses and nonprofits, specializing in support, cybersecurity, cloud migrations, and project management in the D.C. area.”

  3. Is this your business? Become an Edverise partner & Claim Now

    At INSNAPSYS, we are transforming the landscape of remote hiring by assisting brands in finding skilled remote developers ready to work on a global scale. We offer a selection of the finest remote developers and engineers, carefully vetted for their technical skills and chosen to align with your com


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Nashik, Maharashtra, In

    Services Provided+5 Services
    3% BI & Big Data Consulting & SI
    3% CRM Consulting and SI
    3% ERP Consulting and SI
    17% IT Staff Augmentation
    AI Summary

    “INSNAPSYS delivers expert remote IT staffing, custom software, and consulting services across AI, automation, business strategy, and IT infrastructure, fostering client growth through tailored technology solutions.”

  4. Is this your business? Become an Edverise partner & Claim Now

    MINDS Technologies was created as the technical services branch of MiNDSPeople & Solutions, a staffing and consulting firm founded in 2008 in Sofia, Bulgaria. Over the years, the experience gained evolved into a business focused on outsourcing projects. We offer a broad range of IT services, includi


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+1 Services
    20% Other IT Consulting and SI
    18% BI & Big Data Consulting & SI
    12% Cloud Consulting & SI
    30% Managed IT Services
    AI Summary

    “MINDS Technologies delivers broad IT services including AI, BI, cloud consulting, managed IT, and outsourcing, leveraging expertise to enhance business intelligence, cloud capabilities, and operational efficiency.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Strategic Networks Inc. (Stratnet) is a manpower supplier that specializes in offering skilled workforce solutions to a range of industries. The company is dedicated to staffing and supplying specialized talent for various positions, including IT and tech roles as well as administrative support, tai


    Highlights

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Muntinlupa, Ph

    Services Provided+2 Services
    33% Customer Support Outsourcing
    17% IT Helpdesk & Support Services
    3% IT Compliance & Governance
    14% Managed IT Services
    AI Summary

    “Strategic Networks Inc. specializes in providing skilled workforce solutions across industries, supplying tailored IT, tech, and administrative talent for temporary and permanent roles to support business needs.”

  6. Is this your business? Become an Edverise partner & Claim Now

    We cover everything from cyber security and computers to servers, cloud technologies, intricate multi-location networks, and budget planning. Our knowledge of best practices in the small-business IT sector allows us to effectively support our clients. No matter if you have 3 computers or 30, we exce


    Highlights

    $100-149/hr

    Avg Hourly Rate

    Murfreesboro, Tennessee, Us

    Services Provided+1 Services
    20% Managed IT Services
    18% IT Helpdesk & Support Services
    7% Cybersecurity Assessments & Hardening
    5% Disaster Recovery & Business Continuity Planning
    AI Summary

    “The Computer Butler, LLC provides comprehensive small-business IT solutions, including cybersecurity, networking, cloud services, server management, and technology optimization for businesses with varying scales.”

  7. Is this your business? Become an Edverise partner & Claim Now

    Founded in 1968, ET&T is a comprehensive provider of telecommunications and integrated technology solutions. Eastern Telephone and Telecommunications stands out as the leading provider of voice and data network technology in Eastern Pennsylvania. We collaborate with business owners, IT personnel, an


    Highlights

    10-49

    Employees

    Bethlehem, Pennsylvania, Us

    Services Provided+1 Services
    30% Managed IT Services
    25% Cybersecurity Assessments & Hardening
    15% Disaster Recovery & Business Continuity Planning
    20% IT Helpdesk & Support Services
    AI Summary

    “ET&T, Inc. offers comprehensive telecommunications and IT solutions, including managed IT services, cybersecurity, and call center support, serving Eastern Pennsylvania since 1968.”

  8. Is this your business? Become an Edverise partner & Claim Now

    MISSION To facilitate digital transformation in organizations by integrating technology solutions. VISION To be a premier partner for companies. VALUES Quality Openness People-centric Honesty


    Highlights

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided
    50% Custom Web Application Development
    30% Managed IT Services
    20% IT Helpdesk & Support Services
    AI Summary

    “Hansen IT specializes in enabling digital transformation through integrated technology solutions, emphasizing quality, openness, and a people-centric, honest approach to become a premier partner for organizations.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Welcome to InputTech, your reliable partner for all-encompassing IT solutions. We focus on networking, IT consulting, and various related IT services. Our experienced team is dedicated to providing exceptional service and custom solutions designed to address your specific business requirements.


    Highlights

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided
    30% Managed IT Services
    20% IT Helpdesk & Support Services
    50% Other IT Consulting and SI
    AI Summary

    “InputTech-KS specializes in advanced input technology solutions, integrating innovative hardware and software to enhance user interfaces across various applications and industries.”

  10. Is this your business? Become an Edverise partner & Claim Now

    Wolff Adar IT Solutions offers a diverse array of services, focusing on personalized IT solutions for small and medium-sized businesses and their owners in Toronto. We are dedicated to delivering top-notch service and support to each of our clients. Our friendly IT team is here to assist you at ever


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Toronto, Ontario, Ca

    Services Provided+2 Services
    35% Managed IT Services
    20% Cloud Consulting & SI
    10% Disaster Recovery & Business Continuity Planning
    20% IT Helpdesk & Support Services
    AI Summary

    “Wolff Adar IT Solutions delivers tailored managed IT and cloud consulting services to Canadian SMBs, integrating comprehensive support, security, and disaster recovery for business growth and success.”

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