Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best IT Helpdesk & Support Services Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    ITernal Networks is the leading IT support and managed services provider in Nevada, focusing on assisting businesses throughout the state in mitigating cyber risks and enhancing operational efficiency.


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Las Vegas, Nevada, Us

    Services Provided+1 Services
    30% Cybersecurity Assessments & Hardening
    20% IT Helpdesk & Support Services
    15% Disaster Recovery & Business Continuity Planning
    15% Network Architecture & Configuration
    AI Summary

    “ITernal Networks is Nevada's leading IT support provider, delivering comprehensive cybersecurity, managed IT, and cloud infrastructure services to enhance operational efficiency and risk mitigation.”

  2. Is this your business? Become an Edverise partner & Claim Now

    Mesa IT Service focuses on providing HIPAA-compliant IT solutions for healthcare providers, dental practices, and small businesses in Maricopa County.


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    Gilbert, Arizona, Us

    Services Provided+1 Services
    35% Managed IT Services
    15% Cloud Migration Services
    15% Disaster Recovery & Business Continuity Planning
    25% IT Helpdesk & Support Services
    AI Summary

    “Mesa IT Service delivers HIPAA-compliant IT solutions tailored for healthcare providers, dental practices, and small businesses in Maricopa County, ensuring secure and reliable technology support.”

  3. Is this your business? Become an Edverise partner & Claim Now

    Kinetix offers infrastructure and software support services for healthcare practices and related organizations across Michigan. Our all-encompassing approach addresses various technology aspects—ranging from networking infrastructure to office management solutions—ensuring reduced downtime and unint


    Highlights

    10-49

    Employees

    Sparta, New Jersey, Us

    Services Provided
    40% Managed IT Services
    25% Cybersecurity Assessments & Hardening
    15% Disaster Recovery & Business Continuity Planning
    20% IT Helpdesk & Support Services
    AI Summary

    “Kinetix, LLC provides comprehensive IT infrastructure and software support to healthcare organizations in Michigan, offering expertise in networking, security, Microsoft applications, and vendor coordination to ensure seamless operations.”

  4. Is this your business? Become an Edverise partner & Claim Now

    We are I&B ArkEvo Group, a Toronto-based firm dedicated to empowering businesses through digital services and comprehensive IT solutions. In the complex digital landscape of today, our knowledgeable consultants are here to assist you. Whether you require guidance to navigate your next steps or need


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+5 Services
    10% Custom Web Application Development
    4% Frontend Development
    4% Mobile App Development (iOS & Android)
    8% Backend Development
    AI Summary

    “IB ArkEvo Group, based in Toronto, offers integrated digital services including software development, UX design, IT consulting, and cloud infrastructure support to optimize business efficiency and innovation.”

  5. Is this your business? Become an Edverise partner & Claim Now

    We provide 24/7 virtual IT support to ensure your employees remain connected and productive. By using our services, you can reduce costs by not needing in-house IT staff to assist with routine issues. Our pricing is a fixed monthly fee per employee for unlimited services, with additional charges for


    Highlights

    10-49

    Employees

    Austin, Texas, Us

    Services Provided+2 Services
    20% Customer Support Outsourcing
    9% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    5% Help Center & Knowledge Base Development
    23% IT Helpdesk & Support Services
    AI Summary

    “Tech Team One offers 24/7 virtual IT support with fixed monthly fees, enhancing employee productivity and reducing costs by eliminating the need for in-house IT staff.”

  6. Is this your business? Become an Edverise partner & Claim Now

    LDD Consulting offers proactive IT support and managed IT services in Albuquerque, catering to small and mid-sized businesses that rely on dependable technology for their operations and growth. With over 20 years of experience assisting local organizations, our team focuses on minimizing downtime, e


    Highlights

    10-49

    Employees

    Albuquerque, New Mexico, Us

    Services Provided
    45% Managed IT Services
    20% Disaster Recovery & Business Continuity Planning
    15% Network Architecture & Configuration
    20% IT Helpdesk & Support Services
    AI Summary

    “LDD Consulting Inc provides Albuquerque SMBs with comprehensive managed IT services including 24/7 monitoring, cybersecurity, disaster recovery, and strategic support to ensure reliable, compliant, and scalable technology solutions.”

  7. Is this your business? Become an Edverise partner & Claim Now

    Boost IT is an Australian-based provider of Managed IT Services that assists small to medium-sized businesses with dependable, security-oriented technology and straightforward advice. We integrate seamlessly with our clients’ teams by offering daily IT support, management of cloud infrastructure, cy


    Highlights

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Brisbane City, Queensland, Au

    Services Provided+1 Services
    13% Cybersecurity Assessments & Hardening
    15% IT Helpdesk & Support Services
    17% Managed IT Services
    5% Disaster Recovery & Business Continuity Planning
    AI Summary

    “Boost IT is an Australian Managed IT services provider offering reliable support, cloud solutions, cybersecurity, and website management to small and medium businesses, emphasizing proactive, scalable, and transparent IT strategies.”

  8. Is this your business? Become an Edverise partner & Claim Now

    AbelMadridSTI is a tech firm focused on assisting small and medium-sized enterprises (SMEs) and freelancers in digitizing and enhancing their operations through a comprehensive, end-to-end service. We guide each client throughout the process, from managing available grants and subsidies to fully imp


    Highlights

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Madrid, Madrid, Es

    Services Provided
    15% Cybersecurity Assessments & Hardening
    20% IT Helpdesk & Support Services
    15% Managed IT Services
    50% Cloud Consulting & SI
    AI Summary

    “AbelMadridSTI specializes in end-to-end digital transformation services for SMEs and freelancers, managing grants and technology to streamline operations and support business growth seamlessly.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Deltaform Technology was established under the principle that the distinction between business and technology is increasingly fading. To thrive, organizations must promote technology adoption across all facets of their operations, including sales, finance, and operations. As Microsoft CEO Satya Nade


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Calgary, Alberta, Ca

    Services Provided+1 Services
    20% Disaster Recovery & Business Continuity Planning
    25% Cybersecurity Assessments & Hardening
    15% IT Helpdesk & Support Services
    30% Managed IT Services
    AI Summary

    “Deltaform Technology delivers secure, stable, and flexible IT solutions that integrate technology across business functions, enabling remote, secure, and efficient operations tailored to client needs.”

  10. Is this your business? Become an Edverise partner & Claim Now

    At NetTech, we understand that your business growth relies on effective technology and security. However, managing technology has become increasingly complicated, leaving you feeling overwhelmed. We recognize the challenges that arise when resources fall short of needs and believe that technology sh


    Highlights

    $10,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Jacksonville, Florida, Us

    Services Provided+3 Services
    15% Managed IT Services
    8% IT Compliance & Governance
    15% IT Helpdesk & Support Services
    7% Cybersecurity Assessments & Hardening
    AI Summary

    “NetTech Consultants, Inc. provides comprehensive IT support and solutions, offering 24/7 assistance since 1995 to ensure secure, efficient technology management for businesses of all sizes.”

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