Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best IT Helpdesk & Support Services Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    GenosisInc. Pvt. Ltd. is an IT firm located in Nepal that focuses on cloud solutions, cybersecurity, and application development. Founded in 2019, the company equips businesses with flexible digital infrastructure, data analytics, and secure cloud environments customized to their requirements.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+6 Services
    6% Mobile App Development (iOS & Android)
    11% Custom Web Application Development
    9% Product UX Strategy
    7% UX Research & Usability Testing
    AI Summary

    “Genosis Inc. is a Nepal-based IT company specializing in cloud solutions, cybersecurity, and application development, offering tailored digital infrastructure and analytics to businesses since 2019.”

  2. Is this your business? Become an Edverise partner & Claim Now

    We began our journey with web development and design services and have since delved into and perfected our skills in various areas, including iPhone app development, Android app development, Windows app development, and game app development. Lauruss Infotech has been meeting the requirements of vari


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+11 Services
    12% Mobile App Development (iOS & Android)
    6% Custom Web Application Development
    2% Legacy System Modernization
    6% UX Research & Usability Testing
    AI Summary

    “Lauruss Infotech offers comprehensive software solutions, specializing in web and mobile app development across platforms including iOS, Android, Windows, and game applications for diverse industries.”

  3. Is this your business? Become an Edverise partner & Claim Now

    Yaqeen Technology is a full-service IT solutions provider with a focus on managed IT services, cybersecurity, machine learning and artificial intelligence, application development, IT consulting, digital transformation, and IT merger and acquisition due diligence. We possess extensive expertise acro


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Indianapolis, Indiana, Us

    Services Provided+10 Services
    4% CRM Consulting and SI
    4% Robotic Process Automation (RPA)
    3% IT Staff Augmentation
    4% Cloud Consulting & SI
    AI Summary

    “Yaqeen Technology delivers comprehensive IT solutions including managed services, cybersecurity, AI, application development, consulting, digital transformation, and IT merger due diligence for diverse business needs.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Embee is a well-established technology leader in India, boasting over 34 years of experience in driving digital transformation for more than 2000 clients. We are strategically equipped to enhance businesses by utilizing Cloud and Datacentre Technologies, allowing them to take advantage of the latest


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    250-999

    Employees

    Kolkata, West Bengal, In

    Services Provided+12 Services
    12% Cloud Consulting & SI
    5% BI & Big Data Consulting & SI
    5% ERP Consulting and SI
    4% Other IT Consulting and SI
    AI Summary

    “Embee Software Pvt. Ltd. is a 34-year Indian technology leader, delivering digital transformation through cloud, datacentre, application modernization, and managed services to over 2000 clients.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Our goal is to establish ourselves as the most reliable and innovative provider of cybersecurity solutions worldwide, supporting organizations at both global and local levels. We aim to help businesses flourish with assurance, unencumbered by worries about cyber threats, data breaches, or network we


    Highlights

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+4 Services
    10% Cloud Consulting & SI
    5% IT Staff Augmentation
    35% Other IT Consulting and SI
    8% Cloud Infrastructure Setup (AWS / GCP / Azure)
    AI Summary

    “Secure ICT Solutions delivers innovative cybersecurity services worldwide, ensuring robust protection against cyber threats and enabling businesses to operate securely and focus on growth.”

  6. Is this your business? Become an Edverise partner & Claim Now

    Non commercializzo software né faccio da intermediario per fornitori. Ti ascolto, trasformo le tue richieste in valutazioni tecniche comprensibili e ti assisto nella scelta di ciò che è da mantenere, ottimizzare o modificare.


    Highlights
    Services Provided+3 Services
    33% Cloud Consulting & SI
    14% Cloud Migration Services
    7% Disaster Recovery & Business Continuity Planning
    5% IT Helpdesk & Support Services
    AI Summary

    “Nicola Gambetti offers expert consulting by translating client needs into clear technical evaluations, assisting in selecting, optimizing, and modifying existing solutions without selling software or acting as intermediaries.”

  7. Is this your business? Become an Edverise partner & Claim Now

    ORKA Systems was established by Julius Bencko, a co-founder of one of the world's top 13 websites, and boasts over 20 years of experience in software development and innovative digital solutions. We are always eager to connect with new clients and explore partnership opportunities, whether for indiv


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Kosice, Sk

    Services Provided+9 Services
    15% Custom Web Application Development
    5% Mobile App Development (iOS & Android)
    3% IT Compliance & Governance
    5% Managed IT Services
    AI Summary

    “ORKA Systems delivers scalable custom software, mobile apps, DevOps, IT infrastructure, UX/UI design, branding, and AI solutions, leveraging 20+ years of innovative digital expertise.”

  8. Is this your business? Become an Edverise partner & Claim Now

    We are a tech development agency that offers scalable and innovative digital solutions for startups, SMEs, and governmental entities. Our aim is to enhance growth and efficiency, with the mission of digitizing Mexico.


    Highlights

    $50,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+17 Services
    3% Legacy System Modernization
    4% Frontend Development
    5% Backend Development
    3% E-Commerce Development
    AI Summary

    “Puller Tech delivers innovative, scalable digital solutions across software development, UI/UX design, AI integration, cloud infrastructure, and digital marketing to enhance growth and efficiency.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Managed Services: Our managed services deliver comprehensive oversight of your IT infrastructure. We ensure that your systems operate seamlessly, reducing downtime and boosting productivity. Our team is committed to maintaining smooth business operations, handling everything from regular maintenance


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Stoke Gifford, England, Gb

    Services Provided+8 Services
    5% Mobile App Development (iOS & Android)
    10% Frontend Development
    13% Backend Development
    23% Custom Web Application Development
    AI Summary

    “CloudBound Systems provides comprehensive IT solutions including managed services, Microsoft 365 integration, backup, infrastructure, networking, and custom application development for seamless business operations.”

  10. Is this your business? Become an Edverise partner & Claim Now

    Texum Consulting – Specialized Network Design & IT Infrastructure Solutions Your Dependable Partner for High-Performance Network Architecture, Design & Deployment 💼 Who We Are Texum Consulting is a leading IT service provider committed to empowering small and medium-sized enterprises (SMEs) globall


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    Services Provided+4 Services
    25% Cloud Consulting & SI
    15% Other IT Consulting and SI
    10% Unified Communications Consulting & SI
    8% Cloud Infrastructure Setup (AWS / GCP / Azure)
    AI Summary

    “Texum Consulting delivers expert network architecture, deployment, and optimization services globally, empowering SMEs with scalable, secure IT infrastructure tailored for diverse industries and digital transformation.”

One Platform. One Promise. One Trust.

Edverise is building the trusted way to find tech vendors. List your company early, or talk to us about backing the platform.