Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best IT Helpdesk & Support Services Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    ComputerWorks is an IT Support Group that offers business technology solutions and support for your computer and network systems, accounting systems, office systems, and communication systems. Our Support Team can assist with designing, planning, installing, integrating, maintaining, managing, and p


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided+11 Services
    10% Other IT Consulting and SI
    5% Cloud Consulting & SI
    4% ERP Consulting and SI
    4% IT Staff Augmentation
    AI Summary

    “ComputerWorks provides comprehensive IT solutions and support including cybersecurity, cloud services, networking, accounting systems, and continuous maintenance, leveraging over 45 years of expertise for business technology needs.”

  2. Is this your business? Become an Edverise partner & Claim Now

    ManhattanTechSupport.com LLC is a highly awarded full-service technology partner based in New York City, catering to SMBs and enterprises. We specialize in managed IT services, offering advanced cybersecurity and digital transformation solutions designed to enhance productivity, protect against cybe


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    New York, New York, Us

    Services Provided+6 Services
    3% Cloud Consulting & SI
    10% Cybersecurity Assessments & Hardening
    14% Managed IT Services
    3% Disaster Recovery & Business Continuity Planning
    AI Summary

    “ManhattanTechSupport.com LLC, a New York-based full-service technology partner, offers managed IT, cloud consulting, cybersecurity, software development, and IT strategy services to SMBs and enterprises.”

  3. Is this your business? Become an Edverise partner & Claim Now

    Established in 2023 in the dynamic tech center of Bishkek, Kyrgyzstan, Namadgi Tech was created with a focused mission: to empower developers and organizations to succeed within a complex digital environment. Namadgi acts as a strategic link—uniting ambitious ideas with exceptional technical executi


    Highlights

    $25,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+13 Services
    8% Custom Web Application Development
    4% Mobile App Development (iOS & Android)
    7% API Development & Integration
    2% E-Commerce Development
    AI Summary

    “Namadgi Tech LLC, founded in 2023 in Kyrgyzstan, offers specialized software development, AI/ML, cybersecurity, Cloud SaaS, and AR/VR solutions with strategic client partnerships and competitive pricing.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Comprehensive IT Services. Boost Your Revenue by Enhancing Your Technology Solutions. Our goal is to empower businesses to optimize their digital presence and maintain a competitive edge in the rapidly evolving technology sector by offering integrated solutions. With a focus on customer satisfaction


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    New Territories, Hk

    Services Provided+16 Services
    7% Custom Web Application Development
    4% Mobile App Development (iOS & Android)
    5% API Development & Integration
    4% E-Commerce Development
    AI Summary

    “Rovertech Limited delivers comprehensive IT services including application development, cloud solutions, e-commerce, consulting, and security, enabling businesses to optimize digital presence and efficiency.”

  5. Is this your business? Become an Edverise partner & Claim Now

    KyotoTech LLC is a specialized international software development firm located in Kyoto, Japan, dedicated to creating privacy-centric mobile applications and enterprise-level security solutions. We develop cross-platform mobile applications utilizing .NET MAUI, design sophisticated cryptographic lib


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Kyoto, Jp

    Services Provided+14 Services
    15% Mobile App Development (iOS & Android)
    2% E-Commerce Development
    3% Legacy System Modernization
    5% API Development & Integration
    AI Summary

    “KyotoTech LLC, based in Kyoto, Japan, delivers high-security, privacy-focused software and cross-platform applications, specializing in cryptography, OpenStreetMap solutions, and AI integration for enterprise and government clients globally.”

  6. Is this your business? Become an Edverise partner & Claim Now

    IBS prepares you to fend off threats, bounce back from crises and interruptions, and adjust to evolving business and market needs.


    Highlights

    $150+/hr

    Avg Hourly Rate

    10-49

    Employees

    Totowa, New Jersey, Us

    Services Provided+3 Services
    10% Disaster Recovery & Business Continuity Planning
    4% IT Compliance & Governance
    2% IT Helpdesk & Support Services
    3% Managed IT Services
    AI Summary

    “IBSRE, Inc. specializes in comprehensive risk management and business continuity solutions, enabling organizations to mitigate threats, recover from disruptions, and adapt to changing market conditions.”

  7. Is this your business? Become an Edverise partner & Claim Now

    ISolutions Force (ISF) serves as your comprehensive technology partner, focused on aiding businesses in automating, expanding, and ensuring secure growth. We provide a range of services, from AI and custom software development to systems integration, managed IT support, and technology enablement for


    Highlights

    $1,000+

    Min Project Size

    2-9

    Employees

    Services Provided+13 Services
    4% Legacy System Modernization
    5% E-Commerce Development
    11% Custom Web Application Development
    3% Workflow Automation (Zapier / Make / n8n)
    AI Summary

    “ISolutions Force LLC offers tailored technology services including AI, software development, systems integration, IT management, and cybersecurity to enable secure business growth and efficiency.”

  8. Is this your business? Become an Edverise partner & Claim Now

    We aim to inspire our customers by making the digital landscape simpler, more efficient, and more secure, ultimately leading to their greater success. The shift towards digitization in the consumer products manufacturing sector presents significant opportunities, especially for medium-sized enterpri


    Highlights

    $10,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    50-249

    Employees

    New York, New York, Us

    Services Provided+14 Services
    4% Custom AI Chatbot Development
    2% LLM Integration & Prompt Engineering
    3% Other IT Consulting and SI
    5% AI Strategy & Roadmap Consulting
    AI Summary

    “Arvato Systems North America, Inc. simplifies digital transformation for medium-sized enterprises, delivering efficient, secure solutions and competitive advantages through advanced technologies and global collaborations.”

  9. Is this your business? Become an Edverise partner & Claim Now

    On-Screen Solution is a comprehensive design, branding, web, and digital creative agency based in Dubai, UAE, dedicated to helping businesses grow. For the past decade, we have assisted brands and companies in redefining their purpose and realizing their full potential. Additionally, we offer tailor


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Dubai, Dubayy, Ae

    Services Provided+27 Services
    5% Mobile App Development (iOS & Android)
    4% E-Commerce Development
    3% ERP & CRM Development
    3% Print Design
    AI Summary

    “On-Screen Solution is a Dubai-based creative agency offering design, branding, web, and tailored marketing solutions to help businesses redefine purpose and achieve growth.”

  10. Is this your business? Become an Edverise partner & Claim Now

    Girikon is an IT consulting and development firm located in Phoenix, Arizona, with development centers in Noida, India, and offices in Melbourne, Australia (see https://www.girikon.com.au/). The company is recognized as a Salesforce Gold Consulting Partner and a HubSpot Diamond and Advanced Implemen


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    250-999

    Employees

    Phoenix, Arizona, Us

    Services Provided+25 Services
    1% AI-Powered Document Processing
    2% Generative AI
    1% Other IT Consulting and SI
    1% IT Staff Augmentation
    AI Summary

    “Girikon is a global IT consulting firm specializing in Salesforce solutions, certified partnerships, and multi-platform technology services, delivering secure, compliant development and support across diverse industries.”

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