Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top eCommerce Customer Support Outsourcing Companies

  1. Korfshore Inc logo
    Korfshore IncProfile set up by Edverise AI
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    Welcome to Korfshore, an innovative BPO startup that is redefining the Business Process Outsourcing (BPO) industry with cutting-edge ideas and progressive strategies. We have an ambitious goal of transforming outsourcing standards and offer a wide variety of customized solutions designed to meet the


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Calgary, Alberta, Ca

    Services Provided+7 Services
    13% Robotic Process Automation (RPA)
    5% Custom AI Chatbot Development
    5% Machine Learning Model Development
    5% AI Strategy & Roadmap Consulting
    AI Summary

    Korfshore Inc. is a Canadian BPO startup specializing in innovative, customized outsourcing solutions with global support from the Philippines and Sri Lanka, focusing on client satisfaction and operational excellence.

  2. Transact Global logo
    Transact GlobalProfile set up by Edverise AI
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    Transact Global is an ITES and BPO company with 15 years of experience, recognized as a trustworthy partner for businesses in various sectors. We have cultivated extensive knowledge in several key areas…


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Bengaluru, Karnataka, In

    Services Provided
    50% Operational Process Consulting
    25% Customer Support Outsourcing
    13% Live Chat & Chatbot Implementation
    12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Transact Global is a trusted ITES and BPO provider with 15 years of experience, delivering business consulting, operational improvements, and comprehensive customer support solutions across industries.

  3. SageStone Inc logo
    SageStone IncProfile set up by Edverise AI
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    SageStone Inc assists expanding businesses in scaling up by providing reliable virtual assistant services, outsourcing customer support, e-commerce assistance, social media management, website maintenance, and operational support. Our clients include small businesses, startups, agencies, real estate


    Highlights

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Newark, Delaware, Us

    Services Provided
    25% Customer Support Outsourcing
    25% Social Media Marketing
    25% E-Commerce Development
    25% Virtual Assistant Services
    AI Summary

    SageStone Inc provides comprehensive virtual assistant and operational support services, including customer support, e-commerce assistance, and social media management, helping businesses scale efficiently.

  4. Helpware CX logo
    Helpware CXProfile set up by Edverise AI
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    Helpware is a business process management partner equipped with AI technology that helps both emerging and established companies enhance their agility, reliability, and resilience to succeed in today’s market. With operations in 19 key locations worldwide, we create and manage scalable customer expe


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Lexington, Kentucky, Us

    Services Provided
    38% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    12% Customer Support Outsourcing
    30% Data Annotation Services
    20% Content Moderation Services
    AI Summary

    Helpware CX offers scalable, AI-enhanced customer experience and business process management solutions worldwide, delivering high quality, cost-efficient support across multiple industries.

  5. Outsource2india logo
    Outsource2indiaProfile set up by Edverise AI
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    ### About Outsource2India Outsource2India (O2I) is a highly regarded back-office outsourcing firm with over 27 years of experience, catering to more than 18,000 businesses in 167 countries. O2I has transformed into an AI-driven partner in business transformation, aiding companies in cutting costs,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Services Provided+3 Services
    13% API Development & Integration
    20% Custom Web Application Development
    12% AI Strategy & Roadmap Consulting
    10% Custom AI Chatbot Development
    AI Summary

    Outsource2India combines 27 years of outsourcing expertise with AI-driven solutions, serving diverse industries worldwide to enhance efficiency, reduce costs, and support scalable business transformation.

  6. Is this your business? Become an Edverise partner & Claim Now

    At Eminence Outsourcing, we believe that outstanding service is fundamental to the success of any business. We specialize in providing exceptional call center outsourcing services and solutions tailored to various business requirements. Our experienced team of agents, combined with advanced technolo


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Nairobi, Ke

    Services Provided
    27% Customer Support Outsourcing
    7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    33% Data Annotation Services
    33% SMS Marketing
    AI Summary

    Eminence Outsourcing delivers tailored call center solutions, combining skilled agents and technology to provide scalable, cost-effective customer support and engagement services across industries.

  7. Is this your business? Become an Edverise partner & Claim Now

    Top IT Startup Consulting Firm. Effective Web Development, Design, and Digital Marketing for Your Business. SmartScripts serves as a comprehensive solution for all your business's web design, development, and digital marketing requirements. Our skilled and innovative team possesses over a decade of


    Highlights

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Pune, Maharashtra, In

    Services Provided+10 Services
    6% Custom Web Application Development
    4% Mobile App Development (iOS & Android)
    4% E-Commerce Development
    4% Backend Development
    AI Summary

    SmartScripts Private Limited is a versatile IT startup offering expert web development, design, and digital marketing services, leveraging advanced technologies and over a decade of industry experience.

  8. Hugo Inc. logo
    Hugo Inc.Profile set up by Edverise AI
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    Hugo is the leading specialty provider of customer care, data, and community support solutions for digital-native brands. We assemble and oversee high-performing teams that offer a more sophisticated approach to customer support, data annotation, and marketplace operations. As a trusted partner for


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Chicago, Illinois, Us

    Services Provided+3 Services
    7% Customer Success Program Design
    3% Help Center & Knowledge Base Development
    23% Customer Support Outsourcing
    5% Content Moderation Services
    AI Summary

    Hugo is a global leader providing customer care, data annotation, and marketplace operations for digital-native brands, partnering with top companies through skilled, multilingual 24/7 teams.

  9. Call Box BPO logo
    Call Box BPOProfile set up by Edverise AI
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    Since 2010, we have been delivering secure and high-quality technical support, customer service, and customer experience (CX) solutions to expanding businesses worldwide. As a reliable Support-as-a-Service provider, we allow our clients to concentrate on their main business goals while ensuring thei


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Vaughan, Ontario, Ca

    Services Provided+3 Services
    20% Other Digital Marketing
    4% Pay Per Click
    3% Search Engine Optimization (SEO)
    7% Content Marketing Strategy
    AI Summary

    Call Box BPO offers secure, cost-effective customer support, technical assistance, and digital services worldwide, ensuring excellence and long-term client satisfaction since 2010.

  10. T
    TeckValleyProfile set up by Edverise AI
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    Recruiting a remote worker from afar has never been simpler. Over 100 clients have expanded their businesses with our assistance. You can become part of our success as well!


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Kolkata, West Bengal, In

    Services Provided+4 Services
    25% Customer Support Outsourcing
    25% Content Moderation Services
    25% Web App UI Design
    6% Logo Design
    AI Summary

    TeckValley facilitates remote workforce recruitment, supporting over 100 clients in expanding their businesses by connecting them with skilled professionals worldwide for successful growth.

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