Top Retail Customer Experience (CX) Strategy Companies

Discover Customer Experience (CX) Strategy companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

251 Companies

Top Retail Customer Experience (CX) Strategy Companies

BCT Partners
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BCT Partners is a nationwide consulting firm that utilizes extensive subject-matter knowledge, information technology, cultural awareness, and a thorough approach to project and knowledge management. Their goal is to enhance capacity, promote efficiency, improve decision-making, and achieve better r
Highlights
50-249
Employees
Newark, New Jersey, Us
Services Provided
40% Business Model Design & Validation
35% Change Management Consulting
25% Customer Experience (CX) Strategy
AI Summary
“BCT Partners is a nationwide consulting firm delivering strategic, leadership, and diversity expertise to enhance organizational capacity, empower communities, and drive sustainable, efficient outcomes across industries.”
Andy Hite Coaching and Consulting
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Andy Hite Coaching & Consulting, recognized as one of the leading coaching practices in Chicago by Expertise.com and Influence Digest, is a specialized firm focused on executive leadership and business coaching. We assist a range of clients, from emerging small business founders to INC. 5000 award r
Highlights
$5,000+
Min Project Size
2-9
Employees
Services Provided
50% Change Management Consulting
30% Operational Process Consulting
20% Customer Experience (CX) Strategy
AI Summary
“Andy Hite Coaching & Consulting provides executive leadership and business coaching, empowering founders and leaders from startups to large enterprises to achieve their full potential and goals.”
UXProject
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We connect business goals with genuine user insights to craft effective products. Since 2015, UXProject has collaborated with companies facing intricate digital challenges. Our process starts with research to grasp actual user behaviors, needs, and contexts. From this understanding, we align busines
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Bucuresti, Bucuresti, Ro
Services Provided+5 Services
13% Product UX Strategy
12% UX Research & Usability Testing
5% Interaction Design
3% Wireframing & Prototyping
AI Summary
“Since 2015, UXProject bridges business goals with genuine user insights to design intuitive, scalable digital products that simplify complexity and drive effective user-centered solutions.”
Kreative Machinez
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Kreative Machine is a well-known SEO company that provides a wide array of digital marketing services at competitive prices, including SEO, social media marketing, content marketing, and PPC. Our team of energetic marketers and SEO specialists tailors strategies to meet the unique needs of each clie
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Kolkata, West Bengal, In
Services Provided+6 Services
8% Content Marketing Strategy
3% Mobile & App Marketing
5% Digital Strategy
7% Social Media Marketing
AI Summary
“Kreative Machinez is a digital marketing firm offering tailored SEO, social media, content marketing, and PPC services, dedicated to enhancing online presence and driving business growth.”
Nerv (Now Hikko)
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Nerv has rebranded as Hikko following its merger with Nimacloud. https://hikko.is/ ---- Formerly known as ALAN and acquired by Delivery Hero, Nerv is a tech company focused on automated customer service. We empower businesses to scale their transaction automation, improving customer experiences thro
Highlights
$10,000+
Min Project Size
50-249
Employees
Montevideo, Montevideo, Uy
Services Provided+4 Services
23% Custom AI Chatbot Development
10% Conversational AI & Voice Assistant Development
17% Operational Process Consulting
14% Customer Experience (CX) Strategy
AI Summary
“Hikko, formerly Nerv, delivers AI-driven automated customer service solutions worldwide, integrating self-service and human support to enhance customer experiences, sales, and operational efficiency across industries.”
The Influencer Marketing Factory
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The Influencer Marketing Factory is passionate about influence—capturing it, shaping it, and transforming it into measurable results for both brands and creators. We’re an international leader in developing bold, data-driven campaigns on platforms like TikTok, Instagram, and YouTube that not only re
Highlights
$25,000+
Min Project Size
$150+/hr
Avg Hourly Rate
50-249
Employees
Miami, Florida, Us
Services Provided+2 Services
25% Social Media Marketing
15% Content Marketing Strategy
8% Digital Strategy
2% Mobile & App Marketing
AI Summary
“The Influencer Marketing Factory specializes in data-driven, culturally relevant campaigns across platforms, fostering authentic brand-creator partnerships to engage Gen Z and Millennials and drive measurable results.”
Lynchpin Analytics
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We assist organizations such as Canon, Emirates, HSBC, John Lewis, UPS, and Viacom in leveraging data to foster growth, enhance sales and marketing effectiveness, and improve customer experiences. Lynchpin combines data science, engineering, and strategic capabilities to tackle our clients’ analytic
Highlights
$5,000+
Min Project Size
$150+/hr
Avg Hourly Rate
10-49
Employees
Edinburgh, Scotland, Gb
Services Provided+6 Services
5% AI Strategy & Roadmap Consulting
10% BI & Big Data Consulting & SI
8% CRM Consulting and SI
3% Cloud Consulting & SI
AI Summary
“Lynchpin Analytics, established in 2005, delivers data-driven solutions combining analytics, engineering, and strategy to enhance clients' growth, marketing effectiveness, and customer experience across industries.”
Piedmont Avenue Consulting, Inc.
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Piedmont Avenue Consulting, Inc. is a consulting firm located in the San Francisco Bay Area that specializes in business development and marketing. They enhance brand recognition, boost customer loyalty, and generate more leads by utilizing new technologies and optimizing business processes. They co
Highlights
10-49
Employees
Oakland, California, Us
Services Provided+1 Services
25% Operational Process Consulting
20% Customer Experience (CX) Strategy
5% Market Research & Competitive Intelligence
35% Brand Identity Design
AI Summary
“Piedmont Avenue Consulting, Inc. is a San Francisco Bay Area firm specializing in business development and marketing, leveraging technology partnerships to enhance client growth and market presence.”
The Understanding Group
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TUG is a consultancy specializing in information architecture that assists individuals in implementing substantial structural changes to digital products and services. Similar to architects in the physical space, TUG provides project and product teams with the necessary research, models, diagrams, a
Highlights
$5,000+
Min Project Size
$150+/hr
Avg Hourly Rate
10-49
Employees
Ann Arbor, Michigan, Us
Services Provided+1 Services
22% Product UX Strategy
12% UX Research & Usability Testing
33% Graphic Design
13% Market Research & Competitive Intelligence
AI Summary
“The Understanding Group is a consultancy specializing in information architecture, delivering research, models, and prototypes to help clients improve digital products and manage complex systems effectively.”
IN GOOD CO
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IN GOOD CO is a creative agency founded by women that operates independently at the forefront of purpose-driven marketing. As we transition from an attention-based economy to one focused on intention, we collaborate with startups, Fortune 500 companies, and nonprofits to foster meaningful purpose, r
Highlights
$25,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Los Angeles, California, Us
Services Provided+4 Services
8% Packaging Design
12% Brand Refresh & Rebranding
14% Brand Identity Design
20% Other Design
AI Summary
“IN GOOD CO is a women-founded creative agency specializing in purpose-driven marketing, partnering with diverse clients to build meaningful brands, strategies, and experiences that foster positive social impact.”

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