
As the head of Structured Empathy, I offer strategic guidance, coaching, consulting, training, and facilitation in customer experience design thinking, starting with journey mapping. I hold dual engineering degrees and am based in Toronto, though I frequently travel worldwide. During my nearly ten y
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Toronto, Ontario, Ca
“Structured Empathy delivers expert consulting, coaching, and training in customer experience and design thinking, leveraging extensive experience to enhance engagement across diverse stakeholder groups globally.”













