Top UX Research & Usability Testing Firms

UX research and usability testing firms find out how real people use a product and where it fails them. They run user interviews, moderated and unmoderated usability tests, diary studies, card sorts and surveys, recruit participants who match a screener, and turn sessions into findings ranked by severity, with clips the product team can watch. Companies commission the work before a redesign, after an underperforming launch, or when internal debate about what users want has stalled a roadmap.

Compare the firms here on method range and on recruiting reach for your audience, whether clinicians, finance staff or shoppers in one country. Ask for an anonymized report: good ones separate observation from recommendation.

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10,000 Companies

List of the Best UX Research & Usability Testing Agencies

Filament (Now EY Design Studio)
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Driven by our enduring curiosity, we craft surprisingly insightful experiences. We believe that to design and create for people, it's essential to truly understand the individuals who will engage with and benefit from what we make. Through dialogue and research, we enhance our knowledge and validate
Highlights
$50,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Services Provided
60% UX Research & Usability Testing
25% UX Audit & Heuristic Evaluation
15% Product UX Strategy
AI Summary
“Filament, now EY Design Studio, crafts insightful, user-focused experiences through research-driven design, fostering transparent client partnerships with companies from Fortune 500 to mission-driven organizations.”
MAKREATE
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Makreate is a vibrant and forward-thinking company focused on developing distinctive and meaningful experiences. Our team of creative experts is committed to assisting businesses in distinguishing themselves in the digital landscape. We provide a variety of UX Design services, such as User Research,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Dubai, Dubayy, Ae
Services Provided
40% Product UX Strategy
60% UX Research & Usability Testing
AI Summary
“Makreate specializes in tailored UX Design services, including User Research and Interface Design, helping businesses enhance digital presence through customized, result-driven solutions.”
AuditsHQ
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We have a team of website specialists, SaaS professionals, conversion optimization enthusiasts, and UI/UX designers. Here are the types of audits we provide: • Prototype Evaluation • Website Evaluation • Landing Page Evaluation • SaaS Evaluation • Design Evaluation • Content Evaluation • UI/UX Evalu
Highlights
10-49
Employees
Services Provided
40% Product UX Strategy
60% UX Research & Usability Testing
AI Summary
“AuditsHQ offers comprehensive evaluation services spanning website, SaaS, design, UI/UX, SEO, and conversion audits, driven by a team of specialists enhancing digital performance.”
WhiteGrid
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Whitegrid is a design agency dedicated to creating clear, data-driven digital experiences that emphasize clarity and usability, enabling businesses to succeed with effective, user-focused solutions.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided
60% UX Research & Usability Testing
40% Product UX Strategy
AI Summary
“WhiteGrid is a design agency specializing in data-driven digital experiences that prioritize clarity and usability, delivering user-focused solutions to help businesses succeed effectively.”
Nordic Web Team
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The Nordic Web Team specializes in creating scalable and modular eCommerce solutions tailored for contemporary businesses. We design eCommerce frameworks utilizing platforms such as Magento (Hyvä), Shopify Plus, Norce, and Shopware, which integrate seamlessly with ERP, PIM, CRM, and POS systems thro
Highlights
$25,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Stockholm, Stockholm, Se
Services Provided
50% E-Commerce Development
50% UX Research & Usability Testing
AI Summary
“Nordic Web Team delivers scalable, modular eCommerce solutions integrating platforms like Magento and Shopify with ERP and CRM systems, emphasizing UX design, performance, and long-term maintainability for B2B and B2C brands.”
Inverse Paradox
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develop > oversee > enhance Since 2007, we have created, overseen, and enhanced tailored web solutions designed to increase your business revenue, whether through online and in-store sales or inbound calls and lead forms. Our team of comprehensive experts will guide you from successfully launching y
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Trevose, Pennsylvania, Us
Services Provided
50% E-Commerce Development
50% UX Research & Usability Testing
AI Summary
“Since 2007, Inverse Paradox has developed and optimized tailored web solutions to boost business revenue across online sales, inbound calls, and lead generation with expert guidance.”
Pink Frog Interactive, Inc.
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Founded in 2004, Pink Frog Interactive, Inc. is a design firm centered around human needs. We specialize in customer and user experience design, service design, human-computer interface design, information architecture, and design research. Our mission is to enhance the quality of experiences and in
Highlights
$5,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Gibsonia, Pennsylvania, Us
Services Provided
60% UX Research & Usability Testing
40% Product UX Strategy
AI Summary
“Founded in 2004, Pink Frog Interactive, Inc. is a design firm focusing on user experience, service design, and human-computer interfaces to improve interactions across products and services.”
CreateLondon
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We are an award-winning event production company that collaborates with agencies and marketing teams to deliver innovative events. In essence, we function as an integrated event production department, assisting our clients in seamlessly creating impressive and engaging experiences that captivate the
Highlights
$10,000+
Min Project Size
2-9
Employees
London, England, Gb
Services Provided
60% UX Research & Usability Testing
40% Wireframing & Prototyping
AI Summary
“CreateLondon is an award-winning UK event production company merging event management with UX/UI expertise to deliver innovative, engaging experiences using a unique plug-in production approach.”
White Digital
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👋 We offer outsourcing and outstaffing solutions for App and Web development using React Native, React, and Node.js. We've completed over 60 successful projects in areas such as Fintech, Delivery, Logistics, Warehousing, and Edtech. For example, we assisted the startup Bairro in creating an MVP, wh
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Rzeszow, Subcarpathian, Pl
Services Provided
50% Mobile App Development (iOS & Android)
50% UX Research & Usability Testing
AI Summary
“White Digital, a Poland-based company, specializes in mobile app and web development using React Native, React, and Node.js, offering expert UX/UI design and delivering diverse industry projects.”
Crystal Pigeon
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We are a development agency that focuses on mobile applications. Our process includes assembling a team, brainstorming ideas, and skillfully designing and developing mobile apps. We refer to this as crystallizing. With a commitment to responsibility and diligence, we ensure our code is as clean and
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Novi Sad, Rs
Services Provided
50% Mobile App Development (iOS & Android)
50% UX Research & Usability Testing
AI Summary
“Crystal Pigeon is a mobile app development agency that transforms client ideas into scalable, testable apps through a collaborative, transparent process emphasizing quality, innovation, and ongoing learning.”

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