Top Telecommunications Support Technology Implementation (Zendesk, Intercom, Freshdesk) Companies

Discover Support Technology Implementation (Zendesk, Intercom, Freshdesk) companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

83 Companies

Top Telecommunications Support Technology Implementation (Zendesk, Intercom, Freshdesk) Companies

DialAmericaProfile set up by Edverise AI
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At DialAmerica, we have over 60 years of experience in offering contact center outsourcing services to our clients. We provide a comprehensive suite of B2B and B2C services. By strategically combining contact center solutions with various marketing technologies, we ensure a smooth customer experienc
Highlights
$5,000+
Min Project Size
1000-9999
Employees
Mahwah, New Jersey, Us
Services Provided+1 Services
45% Customer Support Outsourcing
20% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
AI Summary
“DialAmerica, with over 60 years of expertise, delivers customized B2B and B2C outsourced contact center solutions that integrate marketing technologies to enhance customer experiences through human interaction.”
Trilogy BPOProfile set up by Edverise AI
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Outsourced Contact Centre Services in South Africa – AI-Driven BPO Solutions Trilogy BPO provides scalable, high-quality customer experience operations for brands in the UK, US, and EMEA, combining exceptional talent with practical AI technologies. Our next-generation contact centre and business p
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Cape Town, Western Cape, Za
Services Provided+4 Services
10% AI Strategy & Roadmap Consulting
14% Custom AI Chatbot Development
10% Generative AI
23% Operational Process Consulting
AI Summary
“Trilogy BPO delivers AI-driven, scalable contact centre and BPO services from South Africa, combining expert talent and automation to enhance customer experience across global markets.”
Hire Live Support IncProfile set up by Edverise AI
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Hire Live Support – An ISO 18295 Certified Business Support Partner Since 2009. Founded in 2009, Hire Live Support is an ISO 18295 certified leading provider of customer support services, offering exceptional business solutions for over 15 years. We are a reliable Business Process Outsourcing partne
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Cerritos, California, Us
Services Provided+2 Services
8% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
17% Customer Support Outsourcing
20% Social Media Marketing
5% Other Digital Marketing
AI Summary
“Hire Live Support Inc. is an ISO-certified BPO provider delivering customized customer support, IT services, and virtual assistance, acting as an integrated strategic partner to enhance client operations and growth.”
Select VoiceComProfile set up by Edverise AI
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Since 2008, Select VoiceCom has been providing affordable and effective contact center solutions for companies in the USA, UK, Canada, Australia, and beyond. We have 1,500 certified, secure, premise-based workstations located in the Philippines. Our agents, who hold college degrees, excel in inbound
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Cebu City, Central Visayas, Ph
Services Provided+2 Services
20% Customer Support Outsourcing
9% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
5% Help Center & Knowledge Base Development
23% Outbound Lead Generation
AI Summary
“Select VoiceCom offers tailored, secure contact center and back-office solutions with certified agents, serving diverse industries across multiple countries since 2008, ensuring high-quality inbound, outbound, and AI services.”
Shandong Sunshine Information Technology / Beijing Sunshine Golden Point ConsultingProfile set up by Edverise AI
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Beijing Sunshine Golden Point Consulting Service Co., Ltd., previously known as the Sunshine Insurance Group Customer Service Center, was founded in 2016 and is based in Beijing. It is a subsidiary of Sunshine Insurance Group. Leveraging years of expertise in customer service and technology from Sun
Highlights
10-49
Employees
Beijing, Beijing, Cn
Services Provided+5 Services
8% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
13% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
10% NPS & Customer Satisfaction Research
AI Summary
“Subsidiaries of Sunshine Insurance Group specializing in BPO, IT services, software development, and digital solutions, delivering customer engagement and call center expertise across various industries.”
GCS AgentsProfile set up by Edverise AI
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GCS is an outsourced contact center organization dedicated to facilitating effective communication with your customers. We operate voice and self-service channels to achieve your desired service levels in three distinct ways: 1) We carefully select and continuously train our associates through our F
Highlights
$50,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Salisbury, Maryland, Us
Services Provided
33% Customer Support Outsourcing
7% Help Center & Knowledge Base Development
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
50% Operational Process Consulting
AI Summary
“GCS Agents is a global outsourced contact center providing multi-channel customer communication and back-office services, emphasizing personalized, empathetic interactions to enhance retention and brand loyalty.”
Apex AmericaProfile set up by Edverise AI
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Our strong work methodology, industry-leading technology, and expert team allow us to create and manage efficient interactions. We adapt to the dynamic market to fulfill your requirements. As your partner in BPO Contact Center and Customer Experience, we strive to contribute to your company's succes
Highlights
$10,000+
Min Project Size
10000+
Employees
Cordoba, Cordoba, Ar
Services Provided+3 Services
10% Customer Success Program Design
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
5% Customer Support Outsourcing
25% Content Moderation Services
AI Summary
“Apex America, a leading Latin American BPO firm with 20 years' expertise, delivers innovative customer experience solutions across multiple channels, enhancing client brand loyalty and revenue.”
KODAProfile set up by Edverise AI
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KODA is a complete AI-driven automation platform that combines chat, voice, and ticket automation. It offers a wide range of tools aimed at enhancing business processes in customer service, sales, and internal operations.
Highlights
10-49
Employees
Wroclaw, Lower Silesian, Pl
Services Provided+2 Services
20% Custom AI Chatbot Development
13% Generative AI
18% Conversational AI & Voice Assistant Development
12% Customer Support Outsourcing
AI Summary
“KODA is an AI-driven automation platform integrating chat, voice, and ticket systems to streamline customer service, sales, and internal business operations effectively.”
Call Center Solutions Africa(CCSA)Profile set up by Edverise AI
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Call Center Solutions Africa (CCSA) is a comprehensive outsourcing provider that assists businesses in launching, scaling, and optimizing expert-led omnichannel contact center teams across Africa. We support both global enterprises and African organizations in creating efficient, secure, and high-qu
Highlights
$5,000+
Min Project Size
10-49
Employees
Services Provided+2 Services
20% Outbound Lead Generation
14% CRM Setup & Management
20% Customer Support Outsourcing
10% Customer Success Program Design
AI Summary
“Call Center Solutions Africa provides comprehensive outsourcing services, enabling businesses to establish, scale, and optimize expert-led omnichannel contact centers across Africa efficiently and compliantly.”
KaticoProfile set up by Edverise AI
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Katico is a company led by women that focuses on enhancing customer support systems using data-driven insights and a human-centered methodology. Our team is dedicated to simplifying workflows, utilizing knowledge bases, and empowering AI chatbots, all while managing costs effectively. Katico provide
Highlights
$5,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Services Provided+2 Services
33% Custom AI Chatbot Development
17% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Katico, a women-led firm, integrates AI-driven chatbots, knowledge management, and business consulting to optimize customer support, streamline workflows, and enhance operational efficiency cost-effectively.”

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