Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting
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Overview
10 - 49
Employees
2016
Year Founded
ABOUT SHANDONG SUNSHINE INFORMATION TECHNOLOGY / BEIJING SUNSHINE GOLDEN POINT CONSULTING
Call Center | BPO
Beijing Sunshine Golden Point Consulting Service Co., Ltd., previously known as the Sunshine Insurance Group Customer Service Center, was founded in 2016 and is based in Beijing. It is a subsidiary of Sunshine Insurance Group. Leveraging years of expertise in customer service and technology from Sunshine Insurance Group, Sunshine Golden Point has swiftly ventured into various sectors including BPO services, resource optimization, management consulting, big data R&D, and enterprise SMS management. The company offers a range of services such as technical support, customer engagement, market research, digital solutions, telephone collections, and nationwide social media services.
Shandong Sunshine Information Technology Co., Ltd., another member of the Sunshine Insurance Group, has a registered capital of 10 million RMB. Its primary operations encompass four key areas: SMS outsourcing, software development, ITO services, and BPO services. Committed to delivering innovative and professional services, Sunshine Golden Point's call center outsourcing solutions have garnered positive market feedback. The firm has established a solid reputation in industries such as telecommunications, finance, insurance, IT, intelligent manufacturing, and the Internet through successful case studies. The management team and key personnel at Sunshine Golden Point have extensive experience in the call center sector and a wealth of expertise in call center construction and operations.
Languages Spoken
Mandarin_chineseEnglish
HIGHLIGHTS
10 - 49
Employees
2016
Year Founded
Services
Focus
Industries
Clients
Services Provided+1 Services
8% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
13% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
10% NPS & Customer Satisfaction Research
10% Customer Support Outsourcing
13% CRM Consulting and SI
12% Cloud Consulting & SI
17% BI & Big Data Consulting & SI
About the Team
OUR STORY
Established in 2016 and headquartered in Beijing, Beijing Sunshine Jindian Consulting Services Co., Ltd., a subsidiary of Sunshine Insurance Group, excels in delivering professional BPO services, operational optimization, big data R&D, and SMS management nationwide. Drawing on the group's extensive customer service expertise and innovative technology, Sunshine Jindian has earned a strong reputation across telecom, finance, insurance, IT, smart manufacturing, and internet sectors. The company operates multiple regional delivery centers and has a dedicated R&D hub in Weihai. Certified under COPC standards with a skilled management team, Sunshine Jindian emphasizes client-centric, value-driven service, integrating cutting-edge solutions like big data and cloud computing to improve customer satisfaction and reduce costs. Committed to innovation, integrity, and teamwork, the company continues expanding its