zsah Limited

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Overview

$5,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

2002

Year Founded

ABOUT ZSAH LIMITED

Prepare for tomorrow. Call us today!

WE OFFER AWARD-WINNING MANAGED CLOUD, DATA & ANALYTICS, AND COMPLIANCE SERVICES Our Approach At zsah, we deliver a powerful mix of IT infrastructure and data analytics, combining managed technology services with a comprehensive range of products to help you operate at your best. With solid core processes being essential for effective business performance, your dedicated account manager and team of skilled engineers will ensure you are well-prepared for the challenges of digital transformation. Our Capabilities By fostering strong relationships with our clients, we provide a tailored and fully integrated service that maximizes your technology investment, empowering you to take control and make informed, data-driven business decisions. With zsah, you can expect enhanced business continuity, clear IT costs, and robust multi-cloud management, all supported by our team of highly specialized experts. Our Experience Since 2002, zsah has been serving the technology sector in both the private and public domains, offering global coverage from our offices in the UK, Ireland, the US, South Africa, and Singapore. Through our collaboration with Verizon, we deliver customized and innovative solutions, complete with fully integrated management capabilities and ongoing support.

Languages Spoken

English

HIGHLIGHTS

$5,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

2002

Year Founded

Services

Focus

Industries

Clients

Services Provided

60% Cloud Consulting & SI

30% BI & Big Data Consulting & SI

10% Other IT Consulting and SI

About the Team

OUR STORY

ZSAH, led by founder and CEO Amir Hashmi, is a London-based managed cloud, DevOps, and data services company with over two decades of industry expertise. Amir's extensive background spans global IT, finance, and technology sectors, enabling him to guide international leaders through digital transformations across diverse industries like media, banking, oil and gas, and health sciences. Supporting him is Shariq Wagener, Director of Data & Analytics, who brings 18 years of specialized experience in sectors including transport, aviation, and health, expertly leveraging data for strategic advantage. ZSAH's certified consultants, equipped with AWS, Azure, and PRINCE2 qualifications, deliver tailored, end-to-end solutions focusing on real business challenges, fostering enduring client relationships through dedicated, knowledgeable service.

Portfolio

Contact Centre as a Service

Unknown

**REQUIREMENTS OF CONN3CT** One client of Conn3ct, a prominent global entity in the PetroChem industry, required a worldwide "Follow-the-Sun" contact center solution. This solution needed to manage the existing contact center setup, which supports over 1,000 agents. Additionally, the solution was required to archive voice recordings to fulfill training and regulatory compliance needs. The client also specified that the solution should operate in the cloud to accommodate the anticipated growth of the business. **THE ZSAH SOLUTION** Through zsah's consultative approach to solution development, a global "Hybrid Cloud" solution was created. This solution addressed the needs of the client's selected contact center vendor while allowing for growth in a secure and adaptable environment. The "Private" component utilized zsah's Gridz-1 platform from data centers in the UK, US, and Singapore, while the "Public" component was hosted in AWS data centers. The design ensured redundant connections between all locations, eliminating a single point of failure. zsah also formulated a comprehensive disaster recovery plan in alignment with the design. **RESULTS AND BENEFITS** The zsah solution met all of the client's requirements and successfully fulfilled the "Follow-the-Sun" needs, allowing contact center agents from various regions to efficiently handle customer interactions. To facilitate this deployment, zsah established a dedicated support team. Each member of the team had gained an in-depth understanding of the solution design through their involvement in development, combined with the business insights acquired from regular interactions. This expertise enabled the zsah team to act as a "virtual extension" of Conn3ct's support system. zsah continues to provide Conn3ct with extensive support for this system, as well as assistance to many other corporate clients.

Professional Services

Unknown

**REQUIREMENTS OF MSD** MSD required the assistance of external consultants for various aspects of the business, such as: - Organizational structure - Program/project guidance - Development roadmap for future NHS solutions - Staffing strategy and skill assessments for upcoming projects - Transition of infrastructure to a new technology framework, including cloud technology After a thorough selection process, zsah was engaged to collaborate with the MSD management team on these tasks. **THE ZSAH SOLUTION** Zsah assigned a senior team to conduct an initial high-level review of MSD Healthcare Solutions and its plans, resulting in an action plan that addressed all facets of MSD’s operations and its support for NHS clients. Following this scope of work, zsah appointed a full-time interim Programme Director to partner with MSD’s management team, enhancing project delivery and formulating a detailed migration plan for the next generation of MSD solutions in the primary care NHS sector. Additionally, zsah supplied technology experts to guide MSD's technical team on implementing new technologies and provided extra resources as needed to assist MSD in developing new applications. They also offered advice regarding the future of Information Technology and its potential to deliver greater benefits to both MSD and its clients. **BENEFITS** MSD Healthcare Solutions has greatly benefited from its partnership with zsah, making substantial strides in organizational migration. Notable advantages include the creation of a new suite of healthcare applications that utilize modern programming techniques and technologies, the transition to a new cloud-based infrastructure, and comprehensive plans to provide significant benefits to clients through advanced data mining and analysis tools.

Platform as a Service

Unknown

PLANNING INSPECTORATE'S REQUIREMENTS In reviewing how their IT needs were met, The Planning Inspectorate chose to outsource the development environment platform for all system and application development and testing to an external provider using a "Platform as a Service" (PaaS) model. After a competitive bidding process through the Government’s G-Cloud procurement platform, zsah was selected as the service provider based on an assessment of the proposal's quality and the cost. ZSAH'S SOLUTION After winning the contract, zsah collaborated with The Planning Inspectorate to create a plan for implementing the new service as well as migrating existing systems and software assets from their internal network. The solution included 21 servers, along with necessary firewalls, security and antivirus software, and managed support from zsah’s in-house support team located in the UK. The platform is hosted in the Telehouse datacentre in London, one of the largest, well-connected, and secure data centers in the UK, using rack space and servers entirely owned by zsah. The system boasts an uptime of over 99.999%, available 24/7, with all servers being monitored by the zsah support team. ADVANTAGES The migration to zsah was completed on schedule and within budget, satisfying all client expectations. Since implementation, the service has outperformed all agreed service levels. The Planning Inspectorate has gained access to a platform built on modern technology, with comprehensive monitoring and support from zsah’s dedicated support team. This has led to improved system availability and performance, reduced support and management costs, enabling The Planning Inspectorate’s IT staff to focus on their development projects.

Projects & Clients

Project Size & Rate

Minimum Project Size

$5,000+

Average Hourly Rate

$100 - $149/hr

Pricing Snapshot

Min Project Size

$5,000+

Avg Hourly Rate

$100 - $149/hr

Cost Rating

N/A

What Clients Have Said

"zsah Limited delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

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Select a service

Cloud Consulting & SI

BI & Big Data Consulting & SI

Other IT Consulting and SI

Locations

Headquarters

15 Reece Mews

London, England, United Kingdom SW7 3HE

+442070606032

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