Zenbooks

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Overview

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2015

Year Founded

ABOUT ZENBOOKS

Financial Enlightenment Begins Here

Zenbooks is an entirely remote accounting and tax firm based in Ottawa, providing services to over 300 small and medium-sized Canadian businesses with revenues ranging from $1 million to $10 million. Established in 2015 by Eric Saumure and Colin Robinson, Zenbooks is among Canada's pioneering cloud-native accounting firms and has never adopted desktop accounting software. The firm focuses on five key sectors: professional services, SaaS and technology, marketing and creative agencies, e-commerce, and non-profits. So why choose Zenbooks? The firm is recognized as the top accounting firm in Canada on Clutch (2026) in categories such as Top Accounting Firms, Top Bookkeepers, and Top Accounting Firms for Small Businesses. Zenbooks functions as a fractional finance team that provides a range of services including bookkeeping, corporate tax, payroll, CFO advisory, and cross-border tax services between the US and Canada, supported by a CPA based in the US. All services are offered with clear, published pricing and come with a money-back guarantee.

Tech Stack

Xero AccountingQuickBooks Accounting

Languages Spoken

EnglishFrench

HIGHLIGHTS

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2015

Year Founded

Services

Focus

Industries

Clients

Services Provided

38% Bookkeeping Services

30% Accounting Services

10% Payroll Services

15% Tax Preparation Services

7% Financial Advisory & Consulting

About the Team

OUR STORY

Our Journey Zenbooks was established to transform the accounting experience for business owners. We noticed that many entrepreneurs felt exasperated by reactive year-end services and ambiguous financial information. In response, we created a cloud-based firm dedicated to providing clarity, timely support, and genuine collaboration. Our team combines technology with personal assistance to help clients grasp their financial situations, alleviate stress, and make informed decisions as they expand their businesses.

TEAM PHOTOS

Portfolio

Zenbooks Case Study: Sterling Sky

Sterling Sky

Sterling Sky is a digital marketing consultancy focused on local SEO, experiencing rapid growth from $1 million in revenue in 2018 to over $5 million in 2024. The founder, Joy Hawkins, initially handled invoicing with Freshbooks and managed bookkeeping through extensive manual spreadsheets, which led to inefficient financial operations and unclear financial insights. However, with support from Zenbooks in implementing new processes, technology, and controller services, Sterling Sky expanded from 5 to over 40 employees. The Solutions Provided included ongoing support with comprehensive monthly financial review calls that offered proactive financial and tax planning guidance. They advised establishing a U.S. entity to facilitate growth in the U.S. market due to high client demand and coordinated the flow of funds and management fees between companies to implement tailored cross-border tax strategies. Zenbooks ensured consistent communication to quickly address any financial or operational inquiries, keeping Joy well-informed and significantly reducing her administrative burden. They also scaled accounting services adaptively as the company evolved. Regarding their monthly investments with Zenbooks, that specific information was not disclosed. Client Feedback: “I use these guys for accounting for my small business and couldn't be happier. I'm not knowledgeable about taxes and find the topic quite stressful, but Colin simplifies everything and takes care of tasks I prefer not to handle. Their fees are reasonable, and I appreciate that they keep our bookkeeping current rather than several months overdue. I highly recommend them if you’re in search of a good accounting firm.” – Joy Hawkins, Owner, Sterling Sky

How Zenbooks Helped JHSO

John Howard Society of Ottawa

The John Howard Society of Ottawa (JHSO), a nonprofit focused on community support, struggled with outdated, cumbersome accounting practices that relied heavily on paper. They received envelopes filled with receipts, printed and signed invoices were circulated throughout the office, and countless emails were exchanged to obtain expense approvals. Their accounting system, Sage, was unable to meet the demands of their expanding organization. While challenges in approval workflows are typical for nonprofits, JHSO’s considerable size—over 200 employees—made this issue especially pressing, necessitating expert guidance for resolution. Additionally, the frequent turnover of their accounting manager role created gaps in expertise and added pressure on senior staff. The audit season was particularly taxing, with auditors having to sift through numerous boxes of documents and extensive year-end adjustments. Leadership recognized the need for assistance but underestimated how much improving their financial processes could allow staff to concentrate on programs and community impact. With 211 employees, assets exceeding $60 million, and an annual revenue of over $20 million, the outcomes were transformative: Audit efficiency significantly improved, with required adjustments reduced from multiple pages in previous years to just a few entries. All documents requested by auditors were now organized, digital, and readily available. Leadership felt more confident, thanks to real-time access to accurate financial information that enabled informed decision-making, better grant management, and timely reporting to funders. Stability was restored as JHSO now relied on Zenbooks for continuous oversight and advisory support instead of constantly trying to fill a high-turnover position. Overall, staff saved time, no longer spending hours on paper approvals or searching through files.

The Canadian Society of Respiratory Therapists

Canadian Society of Respiratory Therapists (CSRT)

The Canadian Society of Respiratory Therapists (CSRT) is the national professional association for over 4,400 respiratory therapists in Canada. Established in 1964, this nonprofit organization aims to promote excellence in cardiorespiratory care and professional development. By 2018, CSRT recognized the need for a financial system that aligned with its expanding reach and digital ambitions. To address this, Zenbooks performed a comprehensive review of CSRT's financial procedures (Clarity Assessment) and assisted in transitioning from outdated systems to entirely cloud-based solutions. For ongoing support, visit https://zenbooks.ca/resources/case-studies/csrt-modernized-accounting/.

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