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Working Solutions

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Overview

250 - 999

Employees

1996

Year Founded

ABOUT WORKING SOLUTIONS

Better Customer Experience.

Working Solutions is a business process outsourcing company that offers multichannel customer experience services, such as customer service, sales support, and business continuity. The company connects with a large network of dedicated brand associates throughout the United States and Canada. With a flexible business model, Working Solutions can deliver customer service across various situations, from routine operations to unforeseen circumstances to long-term initiatives. Strict processes are in place to ensure consistency and high-quality service for the clients' customers. These processes encompass program strategy, technology, security, and the recruitment of qualified professionals with specific skills, along with training them in the client’s culture and supporting their ongoing development. The aim for each partnership is to cultivate a seamless customer experience that reflects the brand’s identity.

Languages Spoken
English
HIGHLIGHTS

250 - 999

Employees

1996

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing

About the Team

OUR STORY
Our Journey Established in 1996, Working Solutions was founded on the principle that work should accommodate people's lives rather than the opposite. What started with Kim Houlne, our founder and CEO, working from home during her pregnancy has evolved into one of the pioneering virtual workforce companies. Today, our network of over 150,000 independent contractors provides adaptable, customer-focused experiences characterized by innovation, empathy, and the freedom of choice.
TEAM PHOTOS
Working Solutions team photo 1

Locations

Headquarters

19111 North Dallas Pkwy Suite 180

Dallas, Texas, United States 75287