Wolken Software
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Overview
250 - 999
Employees
2011
Year Founded
ABOUT WOLKEN SOFTWARE
SIMPLE. SCALABLE. SECURE.
Wolken Software is a SaaS company designed for enterprises, offering AI-enabled service operations to global businesses. Its platform streamlines and automates workflows in both customer and employee services, allowing organizations to resolve issues more quickly, reduce operational complexity, and enhance service outcomes on a large scale. Built on principles of simplicity, scalability, and security, Wolken offers a versatile, low-code platform that easily integrates with existing enterprise systems and supports modern, AI-driven workflows. Wolken caters to prominent global firms such as Broadcom, CSG, and Autodesk, serving various sectors including financial services, semiconductors, software, consumer goods, and electronics. The platform supports over 7,000 agents and serves more than 50 million end users in over 60 countries, handling millions of service interactions each year.
Languages Spoken
English
HIGHLIGHTS
250 - 999
Employees
2011
Year Founded
Services
Focus
Industries
Clients
Services Provided
35% Change Management Consulting
15% Customer Experience (CX) Strategy
10% Help Center & Knowledge Base Development
15% Customer Support Outsourcing
25% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
About the Team
OUR STORY
Our Journey
We are Wolken AI, a diverse group of engineers, researchers, and leaders dedicated to creating autonomous AI agents that revolutionize enterprise service operations. Our foundation is in enterprise security and swift delivery, and we support over 50 global clients with continuous AI operations, achieving 99.9% uptime, sub-second response times, and approximately 80% auto-resolution rates. Our knowledge encompasses AI strategy, cloud technologies, and enterprise software, enabling us to provide ticket-free workflows, rapid migrations, and significant improvements in cost and productivity.
Locations
Headquarters
50, Brigade MLR Centre, Vanivilas Rd, Gandhi Bazaar, Basavanagudi, Bengaluru, Karnataka 560004 560004
Bengaluru, Karnataka, India 560004
Headquarters
Floor 6, Block - A, Brigade Software Park, 27th Cross Rd, opp Sewakshethra Hospital, Banashankari Stage II 560070
Bengaluru, Karnataka, India 560070