**BACKGROUND** Please provide information about your company and role. I am the Founder and President of Performance Phones. Summarize your company's mission in one sentence. We develop the CrewNerd app for rowing and paddling sports, compatible with iPhone, Apple Watch, and Android. **OPPORTUNITY / CHALLENGE** What specific goals did you hire Wisual Co - Design Agency to achieve? - Enhance user experience - Optimize the onboarding process - Improve workout flow and design - Establish a consistent visual design **SOLUTION** How did you come across Wisual Co - Design Agency? Through an email solicitation. Why did you choose Wisual Co - Design Agency over competitors? They fit our budget, had a great cultural match, and provided good value for the cost. How many team members from Wisual Co - Design Agency worked on this project? One employee. Please detail the scope of work and key deliverables. The main objective was to develop an onboarding process that would assist new users in successfully using the app and to optimize conversion rates. We completed this work quickly and then focused on enhancing the overall visual design of the app. **RESULTS & FEEDBACK** What measurable outcomes from the project indicate progress or success? The onboarding flow was finalized within a couple of weeks, and we spent an additional two weeks refining the design of other app components. The onboarding feature has now been launched for both iPhone and Android, and we are currently implementing the other design enhancements. Describe the project management. Did they meet deadlines? How did they address your needs? I maintained regular communication with my design consultant through Slack, Figma, and routine virtual meetings. My consultant was highly responsive, addressing necessary adjustments swiftly and effectively. What was your primary communication method with Wisual Co - Design Agency? Virtual meetings. What did you find most impressive or distinctive about this company? I was impressed by the high quality of design work delivered at very reasonable rates. The consultant quickly familiarized themselves with my app and was able to work within my provided design constraints. Are there any aspects where Wisual Co - Design Agency could improve or have done differently? Nothing comes to mind; I was very satisfied with their process.