## Whirlwind eCommerce LLC

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Overview

$5,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

1999

Year Founded

ABOUT ## WHIRLWIND ECOMMERCE LLC

eCommerce Shopify+ & BigCommerce Certified Partner

Highly regarded eCommerce development company: We assist startups and small to medium-sized businesses with everything from basic implementations to fully customized solutions. Our offerings include strategy formulation, discovery, full-scale development, migration, redesign, app creation, ongoing support, and a wide range of associated services. We specialize in sectors such as food and beverage (including alcohol DTC compliance), retail and catalog, hobbies, home and garden, beauty and cosmetics, as well as both B2C and B2B luxury and jewelry markets.

Tech Stack

Amazon Application Development Framework

Languages Spoken

English

HIGHLIGHTS

$5,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

1999

Year Founded

Services

Focus

Industries

Clients

Services Provided

50% E-Commerce Development

50% Digital Strategy

Portfolio

BigCommerce custom migration & design

Unknown

Petals required a fast, visually appealing, and adaptable website that minimized overhead, was easy to manage, and facilitated a simple purchasing process for intricate products. They needed to transfer tens of thousands of customers, orders, products, categories, and pages while ensuring seamless integration with the existing order management system. **Solution Interface:** The goal was to create an engaging customer experience featuring targeted, eye-catching promotional images throughout the catalog. **Configurable Products:** Complex and customizable products would be displayed in a user-friendly manner, allowing for quick purchases from promotional images or detailed customization of product configurations and bundles. **OMS API:** A tailored API integration tool for BC/MOM was created to transmit order and customer data from the website to Petal's order system, as well as to relay shipping and order status back to the site. **Freight Management:** Utilizing BC's integration with ShipperHQ enabled products to be classified as freight items, which influenced product presentation, shipping details, delivery options, cart displays, and the checkout process automatically. **Migration API:** Custom data import tools were developed to fill the new website with the extensive orders, customers, products, categories, and pages. Innovative methods for product bundling and merchandising were preserved. **Client Feedback:** "For over a decade, Whirlwind has overseen our B2C and B2B online properties. They have handled every aspect of our online presence, from initial concepts to design, development, and support. They executed multiple redesigns and rebuilds, integrated our catalog order management system, facilitated vendor connections, and provided custom functions that have helped us stay competitive in our industry. I have yet to present them with a challenge that they couldn't solve—they consistently surpass our expectations." - Chris C, OfficeScapesDirect LLC

eCommerce Strategy, Discovery, Vendor Management

Lake Champlain Chocolates

Management of eCommerce strategy, planning, and implementation. Conducting discovery and analyzing requirements. Development of RFPs. Analysis, recommendation, and management of vendors.

Shopify Migration Custom Theme, Alcohol Compliance

Unknown

Downeast Cider sought a modern, relevant custom design that aligned with their branding strategy. They also required a smooth shipping, local pickup, and delivery solution that adhered to alcohol regulations. **Solution** - **Cutting-edge Design:** A fresh and unique custom design that resonates with the target audience and generates excitement while remaining consistent with branding. - **Multichannel Fulfillment:** A hassle-free shipping, local pickup, and delivery system that offers customers the flexibility they want, while ensuring Downeast's necessary controls are in place to minimize friction and enhance conversion rates. - **Alcohol Compliance Integration:** A direct integration with VinoShipper that simplifies the user experience by utilizing a single catalog and cart, minimizing client confusion compared to the usual split catalog/cart approach typical of fulfillment services. - **Shopify POS:** Integration with point of sale systems to facilitate merchandise and alcohol orders from client locations and during pop-up merchandising events. A unified catalog and fulfillment system serves both online and offline clients. **Client Feedback:** "Whirlwind has been an absolute pleasure to collaborate with. They are thorough, communicative, and highly skilled. They provided trustworthy guidance through several significant challenges on both the front end and back end. Their assistance was crucial in transforming our broad vision into a tangible reality. I am thankful to have had them lead our project and would wholeheartedly recommend them to anyone." - Nick S. DowneastCider.com

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