QB Tools: development of a SaaS platform
Created a platform for automating business processes, enhancing sales, optimizing marketing, and improving customer communication.
**Branding and Marketing**: Conducted market research to identify the target audience and developed branding elements, including a logo, corporate identity, advertising campaigns, and a content strategy.
**Design**: Designed the UX/UI for the CRM system, website, mobile applications, warehouse management system, QR BOSS, multilinks, and microsites.
**QB CRM**: Developed a CRM system featuring modules for orders, customers, finance, staff management, catalogs, deliveries, feedback, and analytics, with monetization through subscriptions.
**Warehouse Management**: Established a system for overseeing stock, inventory, and supply processes.
**Mobile App for Clients**: Created an app for order placement that includes a loyalty program for HoReCa, E-Commerce, and delivery businesses, featuring loyalty cards, reviews, promotions, online payments, and delivery integration.
**Client Website**: Developed a website for managing delivery and pickup orders that supports a loyalty system, CRM/POS integration, and online payments.
**QB Courier App**: Designed an app for order assignments, courier tracking, and route planning, which reports data back to the CRM.
**QR BOSS Feedback Service**: Created a tool for gathering feedback, calculating NPS scores, and analyzing results to improve service and enhance customer loyalty.
**Multilinks and Microsites**: Developed a constructor for multilinks and microsites to facilitate customer interactions.
**Integrations**: Connected with Ukrposhta, Nova Poshta, Way for Pay, Monobank, TurboSMS, Google Pay, and others to enhance market competitiveness.
**Marketing and Promotion**: Formulated a communication strategy, managed social media efforts, implemented SEO practices, and launched targeted advertising campaigns on Google and Instagram.