Vertask
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Overview
2 - 9
Employees
2020
Year Founded
ABOUT VERTASK
Helpdesk ticketing and task management system
Vertask is designed for task management and ticketing, providing all the necessary tools for IT teams to stay organized and collaborate effectively, whether in-person or remotely. It features a user-friendly and intuitive interface for managing tasks and tickets, along with a straightforward way to maintain essential information about various sites and locations. The platform also includes asset tracking to monitor ownership and knowledge base management to facilitate documentation sharing among team members regarding their respective responsibilities. With Vertask, you can efficiently manage your helpdesk like a professional, accessible via the web or on Android and iOS through its easy-to-use mobile apps.
Languages Spoken
English
HIGHLIGHTS
2 - 9
Employees
2020
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Cloud Consulting & SI
About the Team
OUR STORY
Vertask is a streamlined ticketing system crafted specifically for small to medium-sized businesses, with a focus on IT and technical support teams. Designed to meet the practical needs of help-desk technicians, it simplifies task management and accelerates ticket resolution without unnecessary customization. Key features include reminders, ticket holds, templates, internal updates, and a client dashboard for user involvement. Beyond ticket management, Vertask integrates asset management to track hardware and software details, location management to centralize office troubleshooting data, and contract management for easy renewal tracking. Its built-in knowledge base fosters knowledge sharing and training with controlled permissions. Committed to continuous improvement, Vertask invites users to experience its evolving platform free of charge.