Guesty - Hospitality Management Platform
Guesty is a comprehensive platform designed to simplify short-term rental management for property owners. It functions like a "personal assistant," automating essential tasks including booking confirmations, cleaning coordination, and guest communication. By centralizing various operations—from guest interactions to automated workflows—Guesty enhances efficiency for hospitality businesses while improving the guest experience, all from one platform. The challenge at hand was to enhance their payout system through the GuestyPay platform, which would allow apartment owners to easily pay their vendors. To achieve this, it was essential to implement bank transfers across various countries in compliance with local banking regulations. Acknowledging the technical and regulatory hurdles, Guesty collaborated with us to effectively meet these requirements and boost operational efficiency. The solution involved developing and integrating systems within GuestyPay to generate payout files that adhered to regional banking standards (NACHA, ABA, and NZ compliant). Additionally, we incorporated AirWallex's APIs and SDKs to automate onboarding tasks such as KYC, KYB, RFI, and ACH bank transfers. As a result, we enhanced the efficiency and compliance of GuestyPay, successfully passing stringent evaluations from leading banks like JP Morgan, Chase, and Valley Bank. The payout flow became fully automated with Airwallex's integration, resulting in faster operations and an improved user experience, thereby positioning Guesty as a prominent player in the hospitality technology sector.