
UniVirtual Solutions, Inc.
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Overview
10 - 49
Employees
2009
Year Founded
ABOUT UNIVIRTUAL SOLUTIONS, INC.
Innovative, reliable, and responsive IT Services
Your business relies heavily on your IT systems. We believe that we are the only provider of network services, computer support, and IT consulting in Atlanta and Macon that offers these unique advantages. Here’s why you can trust UniVirtual Solutions to keep your operations running smoothly:
**Rapid Response**
We guarantee an emergency response time of one hour or less. You will reach a live representative when you call, or you can submit a service ticket online through our efficient ticketing system. We can often access your PC or server remotely to resolve many issues instantly, eliminating the need to wait for a technician to arrive.
**Established Reputation**
Since 2009, UniVirtual Solutions has been a respected leader in both the community and the industry. Our greatest pride comes from the many long-term clients who consistently place their trust in us year after year.
**Experienced Staff**
We employ only skilled technicians with a minimum of 5 to 10 years of experience, often even more. We regularly provide our technicians with opportunities for continuing education to keep them updated with the latest technology advancements.
**Comprehensive IT Services**
We manage every aspect of your IT infrastructure, including hardware and software management, vendor relationships for internet services, website maintenance, and technology-related renewals. By taking care of your IT needs, you can focus on growing your business.
**Proactive Approach**
Our service philosophy is focused on prevention rather than reaction. With cutting-edge network monitoring and management, we oversee your network around the clock, detecting issues and addressing them before they escalate.
**Complete Satisfaction Guarantee**
Your satisfaction with our services is our priority. We are committed to ensuring you are happy with our support, with no hassles or complications.
LANGUAGES SPOKEN
English
HIGHLIGHTS
10 - 49
Employees
2009
Year Founded
Services
Focus
Industries
Clients
Services Provided
40% IT Helpdesk & Support Services
35% Managed IT Services
15% Disaster Recovery & Business Continuity Planning
10% Cybersecurity Assessments & Hardening
30% Unified Communications Consulting & SI
10% IT Staff Augmentation
60% Other IT Consulting and SI
About the Team
OUR STORY
Established in 2009, UniVirtual Solutions is a Christian-based, family-owned small business dedicated to serving the southeastern United States. Initially focused on virtualization IT consulting, the company has evolved into a leading Managed IT Services and Cybersecurity provider, extending its reach beyond the region. Under the leadership of Daniel Merck, an IT and U.S. Air Force veteran, UniVirtual Solutions brings expertise gained from work with Fortune 500 companies, the Federal Aviation Administration, and the State of Georgia. Committed to delivering stress-free IT solutions, they prioritize core values such as excellence, innovation, professionalism, and honesty. Their mission centers on providing personalized, proactive technology solutions that enhance client productivity, minimize downtime, and drive business growth with a servant leadership approach.