Since 2019, Umbra has been crafting operational technology tailored for growing businesses, founded by Michel who recognized the shortcomings of standard scaling software. Instead of relying on demos that often fail in real-world use, Umbra begins by immersing itself in the client's operations, identifying pain points as businesses expand across locations and teams. This client-centric philosophy drives every project, with senior team members personally engaging before design or pricing. Today, Umbra serves diverse brands throughout the Philippines and Southeast Asia, boasting a dedicated team of over 40 developers, designers, and operations experts based entirely in Manila. Emphasizing partnership over vendor relationships, Umbra excels in solving complex operational challenges such as multi-location inventory, data visibility, and bespoke platform integrations.