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Tyflex Investments

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Overview

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2017

Year Founded

ABOUT TYFLEX INVESTMENTS

Excellence, Reliability, Partnership

**Tyflex Investments: Leading BPO Call Center in Zimbabwe** Tyflex Investments offers top-tier Business Process Outsourcing services from Zimbabwe. Our agents, fluent in English, deliver inbound customer support, outbound sales, and back-office services at costs that are 30-40% lower than those in Western markets, while maintaining enterprise-level quality. **Key Services:** - Professional call center operations (3CX/Yeastar/Epygi VoIP) - Omnichannel messaging (Telerivet/360Dialog/Commcare - WhatsApp/SMS/Email) - Enterprise integrations (Microsoft 365/Teams, Google Workspace) - 99.9% uptime supported by solar power and AWS redundancy **Why Choose Tyflex:** - Over 85% customer satisfaction rate with established partnerships with NGOs and SMEs - Flexible deployment options: dedicated facility in Zimbabwe and secure remote agents - Rapid scaling capabilities: onboard 10-100 agents in just weeks - No capital expenditure: our fully-managed service removes infrastructure costs **Business Packages:** - Basic: Voice calls (8-hour shifts) at $800 per agent/month - Standard: Voice plus omnichannel services at $1,200 per agent/month - Premium: 24/7 comprehensive coverage at $1,800 per agent/month **Excellence, Reliability, Partnership** Are you ready to enhance your customer experience? Reach out to us for a complimentary pilot program and learn why global companies choose Tyflex for scalable and cost-effective BPO solutions.

Languages Spoken
English
HIGHLIGHTS

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2017

Year Founded

Services
Focus
Industries
Clients
Services Provided
20% Unified Communications Consulting & SI
20% Customer Support Outsourcing
20% Managed IT Services
20% SMS Marketing
20% Sales Process Consulting

Projects & Clients

Project Size & Rate

Average Hourly Rate

< $25/hr

Locations

Headquarters

122 Chiremba Road

Harare, Harare, Zimbabwe