
Tyflex Investments
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Overview
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2017
Year Founded
ABOUT TYFLEX INVESTMENTS
Excellence, Reliability, Partnership
**Tyflex Investments: Leading BPO Call Center in Zimbabwe**
Tyflex Investments offers top-tier Business Process Outsourcing services from Zimbabwe. Our agents, fluent in English, deliver inbound customer support, outbound sales, and back-office services at costs that are 30-40% lower than those in Western markets, while maintaining enterprise-level quality.
**Key Services:**
- Professional call center operations (3CX/Yeastar/Epygi VoIP)
- Omnichannel messaging (Telerivet/360Dialog/Commcare - WhatsApp/SMS/Email)
- Enterprise integrations (Microsoft 365/Teams, Google Workspace)
- 99.9% uptime supported by solar power and AWS redundancy
**Why Choose Tyflex:**
- Over 85% customer satisfaction rate with established partnerships with NGOs and SMEs
- Flexible deployment options: dedicated facility in Zimbabwe and secure remote agents
- Rapid scaling capabilities: onboard 10-100 agents in just weeks
- No capital expenditure: our fully-managed service removes infrastructure costs
**Business Packages:**
- Basic: Voice calls (8-hour shifts) at $800 per agent/month
- Standard: Voice plus omnichannel services at $1,200 per agent/month
- Premium: 24/7 comprehensive coverage at $1,800 per agent/month
**Excellence, Reliability, Partnership**
Are you ready to enhance your customer experience? Reach out to us for a complimentary pilot program and learn why global companies choose Tyflex for scalable and cost-effective BPO solutions.
LANGUAGES SPOKEN
English
HIGHLIGHTS
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2017
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Unified Communications Consulting & SI
100% Customer Support Outsourcing
100% Managed IT Services
100% SMS Marketing
100% Sales Process Consulting
Projects & Clients
Project Size & Rate
Average Hourly Rate
< $25/hr