
Tortoise & Hare CX Agency
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Overview
$25,000+
Min Project Size
150+
Avg Hourly Rate
10 - 49
Employees
2014
Year Founded
ABOUT TORTOISE & HARE CX AGENCY
Furthering the craft of customer relationships
We are Tortoise & Hare, a top CX agency dedicated to enhancing customer relationships. Our vision is to create a world where consumers and businesses can maximize their potential together. We encourage Australia’s top brands to connect with their most valuable resource: their customers. Our approach, rooted in a customer-centric and business-oriented mindset, combined with our expertise in strategy, creativity, and digital tools, delivers actionable solutions that foster customer growth, engagement, and loyalty.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$25,000+
Min Project Size
150+
Avg Hourly Rate
10 - 49
Employees
2014
Year Founded
Services
Focus
Industries
Clients
Services Provided+1 Services
100% Mobile App Development (iOS & Android)
100% Product UX Strategy
35% Digital Strategy
30% Content Marketing Strategy
15% Email Marketing & Automation
15% Search Engine Optimization (SEO)
5% Other Digital Marketing
70% Customer Experience (CX) Strategy
About the Team
OUR STORY
Founded by Angela and Oliver, who began collaborating in 2007, T&H emerged from their vision to create a pragmatic agency centered on genuine client needs. Their extensive experience in customer loyalty fuels their leadership on the client front. Complementing them is Nick, an entrepreneurial operational expert whose dedication ensures the agency runs smoothly. At T&H, relationships form the core of their philosophy, emphasizing respect for friends, family, colleagues, and clients alike. This approach fosters a vibrant team culture and authentic partnerships that drive brand loyalty. Proudly independent, T&H champions innovation and well-being, believing transparency and integrity are essential. They invite collaboration over coffee, tea, or a beer, embodying their commitment to openness and meaningful connections.
Projects & Clients
Project Size & Rate
Minimum Project Size
$25,000+
Average Hourly Rate
150+