Thunder Consulting

In summary, after spending several years in corporate roles and freelancing, we've decided it's time to collaborate. Our extensive management and problem-solving skills, honed through various projects in the insurance, banking, consulting, and IT sectors, prepare us to handle complex challenges. Our operational strategies help us foresee and mitigate risks, optimize management processes, and reduce costs. We offer specialized services including: - **Project and incident management software**: This includes Greenfield setups, migrations, customizations, development, training, optimization, and ongoing support for Atlassian tools (such as JIRA, Service Desk, Confluence, Crowd, and Portfolio). We aim to alleviate the burden on your IT department with cost-effective solutions. - **Automation of ITIL and Help Desk services**: Implementing Robotic Process Automation (UiPath) across various industries. - **Product development**: Whether you need a new banking or insurance product, assistance in setting up a customer service center, or help with IT system implementation, we can work alongside you or take charge of the project. - **Business process management**: Our agile-driven processes empower your business to adapt to changing environments. We assist in establishing effective processes, management standards, and tools tailored to your business needs. - **ITIL and Agile consulting**: Our expertise includes project portfolio management, ensuring best practices to support strategy, maximize ROI, and meet business objectives through key performance indicators. Our services optimize practices for your organization in line with PMO best practices.