Information security is fundamental to our evaluations, IT management, and comprehensive IT support. Our certified experts work to prevent attacks, allowing you to rest easy. This approach sets us apart from typical "IT Support" firms that outsource their security operations, rely on basic "Level 1" staff to handle calls, and view security merely as a collection of products. At ThreeShield, cybersecurity underpins every aspect of our work—whether it's identifying issues, ensuring compliance, implementing sustainable IT controls, or providing daily support with our proprietary and top-tier tools, techniques, and processes. With our Level 2+ support, you won't have to communicate with a dispatcher who passes your call through several tiers before reaching someone knowledgeable. The person who answers your cybersecurity support call at (403) 538-5053 is experienced, trained, and directly connected to your company. We don't use call centers for outsourcing, ensuring that your team is consistent and familiar with your needs (although we do have staff from BC, Alberta, and Ontario to cover your working hours).