Teliqon.io

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Overview

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2018

Year Founded

ABOUT TELIQON.IO

Comprehensive Telecom Solutions for Business

Teliqon is a trusted provider of communication solutions that delivers innovative services such as SIP Trunking, DID numbers, Cloud PBX, SMS solutions, and various other tools aimed at improving communication within customer support, sales, and marketing for businesses of any size. Central to our operations is reliability; our systems employ enterprise-grade technology to ensure stability and performance, boasting a 99.9% uptime. With Teliqon, your communication infrastructure operates smoothly and without interruption, even during peak periods. Our advanced services empower businesses to enhance communication efficiency across all departments, leading to increased sales, customer satisfaction, and fostering trust and engagement. Teliqon offers communication solutions tailored for various industries, including e-commerce, telecommunications, financial services, healthcare, and retail, helping companies optimize their marketing, sales, and customer support efforts.

Languages Spoken

English

HIGHLIGHTS

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2018

Year Founded

Services

Focus

Industries

Clients

Services Provided

70% Unified Communications Consulting & SI

20% Cloud Consulting & SI

10% Other IT Consulting and SI

About the Team

OUR STORY

Our Journey We are Teliqon, a team of telecom engineers and product developers based in Estonia who transformed our personal savings and extensive industry expertise into a robust cloud communications platform. With an emphasis on reliability, security, and practical integrations, we create solutions like Cloud PBX, Bulk SMS, virtual numbers, and CRM synchronization that are utilized in over 170 countries. We have transitioned from providing call center outsourcing to offering global SaaS, growing through events, partnerships, and measurable successes with our clients.

Portfolio

Extension Call Statistics

Unknown

A global logistics provider operating in over 20 countries encountered growing operational challenges as its network expanded. Coordinating thousands of shipments daily demanded quicker collaboration, enhanced visibility, and consistent communication among teams, drivers, and customers. As the business grew, communication became disjointed. Teams used separate tools, resulting in delayed responses, missed calls, and limited visibility into shipments. Customers received inconsistent updates, and internal processes became harder to manage, which also slowed recruitment efforts due to ineffective candidate communication. These complications led to increased operational costs and lower overall efficiency. To tackle these issues, the company adopted an integrated cloud communication platform that combined Cloud PBX, SMS automation, and virtual phone numbers into one system. This centralized all voice communications, enabling smart call routing, real-time analytics, and seamless integration with CRM systems. As a result, distributed teams could collaborate more effectively and respond to inquiries more swiftly. Automated SMS services enhanced real-time coordination, providing drivers with immediate updates on routes and schedules while keeping customers informed about delivery statuses and estimated arrival times. Internal workflows improved with automated reminders and alerts, and virtual business numbers allowed for a local presence in numerous countries without the need for physical offices. Dedicated lines for various departments increased accessibility, ensuring inquiries were directed to the appropriate teams. The implementation yielded significant results within a few months: a 35% reduction in inbound support calls due to proactive customer communications, a 45% increase in customer satisfaction from quicker and clearer interactions, a 12% decrease in fuel costs attributed to better route management, and a 28% faster hiring process achieved through improved communication with candidates.

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

< $25/hr

Pricing Snapshot

Min Project Size

$1,000+

Avg Hourly Rate

< $25/hr

Cost Rating

N/A

What Clients Have Said

"Teliqon.io delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

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Unified Communications Consulting & SI

Cloud Consulting & SI

Other IT Consulting and SI

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