TechOps Center / Tempo BPO

TechOps Center is a cutting-edge operations hub that delivers flexible, scalable, and cost-effective resources and services for technology-driven operations. With over 20 years of industry experience, we excel at providing tailored and rapid solutions to meet your tech operation needs, supported by our team of 3,500 skilled employees. **Mobile Application Testing / Crowd Testing** We conduct comprehensive system tests throughout the development of your software, whether new or existing, including: - Function Testing - Performance Testing (Device/Server/API) - User Acceptance Testing (UAT) / User Experience (UX) - Compatibility Testing - Regression Testing - Crash Testing (with Google Products) - Crowd Testing utilizing over 3,000 real secured accounts All tests are executed on actual devices, ensuring consideration for various operating system versions and hardware specifications. **Web Testing** Our web testing services include: - Function Testing (Manual and/or Automated) - Performance Testing (Open Source) including Download/Stress Tests - User Testing - Compatibility Testing (Across Browsers/OS/Mobile) - Regression Testing **Data Labeling & Data Cleaning** Our data services involve: - Identifying missing data - Cleaning noisy and inconsistent data - Correcting errors - Classifying data - Labeling and categorizing various data types for AI applications **First Level Support Services** We provide 24/7 omni-channel customer support, offering basic troubleshooting through questionnaires to assess support needs. We resolve common issues, including username and password inquiries, menu navigation, hardware and software verification, installation problems, and general setups. We also facilitate escalation to Level 2 support as needed. **RPA Support** We design, develop, and implement software robots to improve business process efficiency and minimize errors. **Cybersecurity Monitoring** Our 24/7 monitoring services oversee your cybersecurity landscape, including networks, servers, databases, applications, websites, and more. We report incoming alerts and direct them to the appropriate units. Experience quick resource allocation and a flexible service approach with an optimal balance of price and quality.