e-Ticketing System
A cloud-based software system that can be accessed globally via the internet. The primary functionalities for Administrative Users, Ticket Counters, and Customers/Visitors are available through any compatible web browser, while Ticket Examiners can access their features via an Android app. The User Interface is designed to be responsive, automatically adjusting to any device's screen size without manual intervention. It employs advanced data security measures for both data in transit during transactions and for stored data. The system is automated and paperless, reducing the need for human resources, stationery, storage, and other related costs. It allows for ticket issuance for (a) single entries, (b) multiple entries, (c) seasonal passes, (d) monthly tickets, (e) group tickets, and (f) tickets with a variable pricing structure as needed. Payments are processed online through an integrated Internet Payment Gateway, as well as via UPI and Debit/Credit Cards using EDC Terminals at ticket counters, both supported by HDFC Bank Limited, minimizing cash handling issues. The system also eliminates costs associated with stationery and logistics by generating paper tickets with unique QR codes from the EDC Terminals, even for cash transactions. A 24/7 Online Complaint Redressal System is available to address any issues that ticket issuing authorities may face post-implementation.